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Gerhard_Welker
Product and Topic Expert
Product and Topic Expert
This blog provides an overview of innovations for maintenance management and resource scheduling capabilities in SAP S/4HANA Cloud 2308.

First, this blog post starts with the table of contents for ease of reference and allows you to navigate directly to the topic you are interested in by clicking on a specific entry:

Maintenance Management


Visibility of Safety Instructions within Maintenance Processes (+ demo video)

Save and View Multiple Drafts of Maintenance Requests (+ demo video)

Assignment of Documents and DIR in Maintenance Request Apps

Improved Handling of Work Packs for Output Management

Manage Maintenance Plan and Item apps : Time Zone Conversion

Standard user role for master data specialists

Install/Dismantle of Sub-ordinate Equipment in Find Technical Object

Mass Edit Functionality for Technical Objects

Integration between Real Estate Object and Technical Object

Additional filters in the Find Maintenance Task List apps

Validity of Phase Control Codes

Maintenance Orders - Control Keys

Mass Editing Header Details of Maintenance Orders

Manage Serial Numbers: Mass Creation, Updates, and Status Changes

Resource Scheduling


Time Zone Support

Maintenance Scheduling Board - People Gantt + ... (+ demo video)

Manage Schedules - enhanced settings for graphical view

Manage Maintenance Schedule for Assets - Enhancements

Manage Work Center Utilization - Enhancements

SAP Maintenance Assistant


SAP Asset Performance Management


More Information / Additional Links


 

For a focussed start, check out my video highlighting the following innovations:

  • Assignment of People to Operations in Resource Scheduling

  • Visibility of Safety Instructions within Maintenance Processes for Safer Maintenance Work

  • Ability to Save and View Drafts of Maintenance Requests




Video 1: Highlights for maintenance management and resource scheduling in the 2308 release

 

Maintenance Management


Visibility of Safety Instructions within Maintenance Processes


Now, the integration of safety instructions in SAP Environment, Health, and Safety Management (SAP EHS Management) with maintenance processes for reactive maintenance, proactive maintenance, operation and overhead maintenance, and improvement maintenance is available. This means: You can add safety instruction documents to a task list or to a maintenance order. Workers can access safety instruction documents, which describe the health and safety measures that they need to follow during a maintenance activity.


Figure 1: Safety Instruction for Equipment

The video below shows the integration of safety instructions in SAP EHS Management with maintenance processes.



Video 2: Integration of safety instructions in SAP EHS Management with maintenance processes 

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Save and View Multiple Drafts of Maintenance Requests


You can now save the existing draft and create a new draft in the Create Maintenance Request app. The Create Draft button allows you to create a new draft without discarding the existing draft. The My Drafts button allows you to view all your drafts in the My Maintenance Requests app.


Figure 2: 'Create Maintenance Request' app - Create Draft

By the way, the drafts are only accessible to the user who created them and it is not possible to share the draft with another user.

The video below shows how to save and view multiple maintenance request drafts.



Video 2: Save and view multiple Maintenance Request drafts

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Assignment of Documents and DIR in Maintenance Request Apps


You can now upload a document, add a link or assign an existing document to the maintenance request in the apps

  • Create Maintenance Request (F1511A)

  • My Maintenance Requests (F4513)

  • Screen Maintenance Requests (F4072)


Browse existing document info records (DIRs) while using maintenance requests apps.

Two predefined document types are available – YP1 and YP2.

If you configure a document type in the configuration activity Define DMS Document Types, the document type that you defined will be available for selection in the dropdown list. To use this feature, assign the business catalog Document Management - Documents for Custom Document Types (SAP_PLM_BC_DIR_CUSTOM_PC) to your role and maintain the required document type in the restriction type Document Type (DOKAR).


Figure 3: 'Create Maintenance Request' app - Assign document

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Improved Handling of Work Packs for Output Management


Simplified Printing for Multiple Orders and Operations


As of SAP S/4HANA Cloud 2302.3, you only had the option to create a work pack and send the work pack to the output manually. This feature required a dedicated activation. It is now generally available and does not require dedicated activation.

With 2308, you can print or email shop papers for one or more maintenance orders or order operations based on specific configuration settings in a single step. The system creates a work pack based on predefined settings and automatically sends the work pack to the configured output channels.
As shown in the figure below, a new Print button is available in the Find Maintenance Orders app and the Find Maintenance Orders and Operations app.
If you select one or more maintenance orders or one or more order operations and choose Print, the system creates a work pack with a predefined work pack type and predefined grouping criteria and automatically sends the work pack to the configured output channels. The entire process is performed in a background job. You can view the status of the work pack creation, system errors, and work pack details such as the ID, work pack type and grouping criteria in the Application Logs. You can view the status of the output creation by navigating to the Manage Work Packs app and searching for the work pack using the work pack ID or order number.


Figure 4: 'Find Maintenance Orders' app - new 'Print' button

You need to enable the Print option in your system configuration. In your configuration environment, use the search function to open the following activity: Assign Grouping Criteria to Work Pack Type. Select one combination of work pack type and grouping criteria and select the checkbox in the Output Immediately table column. You can only select this checkbox for one entry.

Enable Automatic Attachments for Output Items


In addition, you will be able to automatically attach or merge documents of particular document
types with output items for maintenance orders, maintenance notifications, and maintenance job packs. The configuration allows the configuration expert to define possible document types to be attached to the output items of maintenance orders, maintenance notifications, and maintenance job packs . It is also possible to configure attachments to determine if an attachment must be merged for specific channels. This feature was already made available in the SAP S/4HANA Cloud 2302.3 release but required a dedicated activation. It is now generally available and does not require dedicated activation

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Manage Maintenance Plan and Item apps : Time Zone Conversion


In several apps, the dates and times of technical objects, maintenance notifications, maintenance requests, maintenance items, maintenance plans, maintenance orders, and order operations are now displayed in combined timestamp fields. The new fields replace the corresponding date or date and time fields and show the dates and times as a timestamp in the local time zone of the current user. The relevant filters have also been replaced and now allow filtering by both dates and times.

Check out the What's New document that lists in chapter 12.1.19 the apps in which the dates and times are available as timestamp fields.

As of SAP S/4HANA Cloud 2302, time zone conversion is available in apps for measurement documents, maintenance orders, and the Perform Maintenance Jobs app (see my 2302 blog post).

With 2308, you can view the following fields in your local user time zone:

  • When you process or display maintenance plans of type Multiple Counter in the Manage Maintenance Plans app (F5325), you can view the scheduling start date and time in your local user time zone.

  • When you view the call objects for a maintenance item in the Manage Maintenance Items app (F5356), you can view the completion date and time, scheduled start date and time, scheduled end date and time, basic start date and time, basic end date and time, required start date and time, and required end date and time in your local user time zone.


The system converts the system time zone into the time zone of the current user as set in the SAP Fiori Launchpad and in the browser.


Figure 5: 'Manage Maintenance Plan' app - SAP Fiori Launchpad User Settings - Time Zone


Figure 6: 'Manage Maintenance Plan' app - scheduling start date and time in local user time zone


Figure 7: 'Manage Maintenance Items' app - date and time fields in local user time zone

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Standard user role for master data specialists


With the new standard user role for Master Data Specialists - Maintenance Management (SAP_BR_MD_SPECIALIST_EAM) you manage all the master data apps from the home screen for




  • Technical Objects

  • Serial Numbers

  • Documents and Classes

  • Planning



Figure 8: SAP Fiori Launchpad for role Master Data Specialists - Maintenance Management

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Install/Dismantle of Subordinate Equipment in Find Technical Object app


You can now install equipment on the equipment or dismantle equipment from the equipment using the options that are available in the Manage Structure dropdown list in the Find Technical Object app (F2072).


Figure 9: 'Find Technical Object' app - Install Subordinate Equipment

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Mass Edit Functionality for Technical Objects


If the user has the below authorization

Authorization object: I_MASS

ID : IE (For equipment)

ID : IF (For Functional Locations)

the Mass Edit Technical Objects and Application Logs buttons appear in the Find Technical Object app to execute the Mass Edit functionality.


With 2308, the field Catalog Profile is added to the Location and Organizational Data section and the Customer Warranty and Vendor Warranty sections are added to the Mass Edit Technical Objects pop-up window as shown in the figure below. You can now select one or more technical objects and edit customer warranty and vendor warranty details.


Figure 10: 'Find Technical Object' app - Mass Edit Technical Objects

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Integration between Real Estate Object and Technical Object


You can now search for real estate objects to assign to the technical object, assign real estate objects to technical objects (functional location and equipment), and navigate to the real estate object in the SAP Intelligent Real Estate from the technical object if you have activated the SAP Intelligent Real Estate product. SAP Note 3218235 describes how to setup or use SAP Intelligent Real Estate.


Figure 12: 'Change Technical Object' app - navigate to the real estate object that is assign to technical object

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Additional filters in the Find Maintenance Task List apps


You can now use the filter Has Operation in the Find Maintenance Task List (F2660) app. By setting this filter and choosing the value No you can display task lists without operations. By choosing the value Yes you can display only task lists that have operations. You can now filter for Maintenance Task Lists and Task List Operations by Created By, Created On, Changed By and Changed On and display this administrative information in the Find Maintenance Task List (F2660) and Find Maintenance Task List and Operation (F2661) apps.


Figure 11 'Find Maintenance Task Lists' app - additional filter criteria and displayed information

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Validity of Phase Control CodesOrders


If you process your maintenance orders according to phases, you can activate phase control codes on order header or order operation level. Phase control codes that are activated for a maintenance order allow you to control whether the maintenance order is passed on to the next subphase and phase. With this feature, you can configure whether specific phase control codes are still valid, will no longer be used in future or are an invalid entry.

For further information, check out the What's New document (chapter 12.1.8) and the SAP Help.

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Maintenance Orders - Control Keys


A control key determines how an operation or a suboperation is to be processed in a maintenance order. In the SAP standard system, the control key YBM1 is configured for internal operations, whereas the control key YBM2 is configured for external operations. The control keys determine the point in time when the system sets the PWF (Planned Work Finished) status for the corresponding operations and deselects the Has Open Main Work checkbox in the order header. There has been implemented a new logic for the order operation being set to PWF (Planned Work Finished) depending on its control key.

For further information, check out the What's New document (chapter 12.1.9) and the SAP Help.

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Mass Editing Header Details of Maintenance Orders


You can now edit the following header details of one or more selected maintenance orders using
the new Edit Orders quick action in the Find Maintenance Orders app: order description, maintenance activity type, priority, and system condition.


Figure 13: 'Find Maintenance Orders' app - Mass editing of header details of maintenance orders

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Manage Serial Numbers: Mass Creation, Updates, and Status Changes


With 2308 we have enhanced the Manage Material Serial Numbers app. You can now do the following in the Manage Material Serial Numbers app:




  • Create one or more material serial numbers.

  • Activate the equipment view.

  • Change the equipment category.

  • Change the maintenance plant.

  • Change the material.

  • Change the serial number.



Figure 14: 'Manage Material Serial Numbers' app - Create Mass Material Serial Numbers

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Resource Scheduling


Note, that using scope item Maintenance Resource Scheduling (‏43R‏) requires an additional SAP S/4HANA Cloud license.

Time zone support


In the following apps, dates and times are shown in the Fiori Launchpad time zone and no longer in UTC (Coordinated Universal Time)

  • Manage Work Center Utilization

  • Maintenance Scheduling Board

  • Manage Schedules

  • Assign Maintenance Order Operations

  • Manage Maintenance Schedule for Assets


Check out the What's New document that describes in chapter 12.2.9 how dates and times are displayed in Resource Scheduling.

How to change the time zone user setting in Fiori Launchpad see the figure in chapter Manage Maintenance Plan and Item apps : Time Zone Conversion above.

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Maintenance Scheduling Board – People Gantt + ...


Having already extended the Maintenance Scheduling Board app in the past release (see my 2111, 2202, and 2208 blog posts), we've added several new features in the Gantt chart for maintenance orders:

People Gantt


In the Maintenance Scheduling Board you can select one or more operations and then call up the People Gantt to see all the people in the work center team and – if maintained – their individual working time. You can choose to assign one or more people to carry out the operations. To resolve conflicts, a right-click context menu allows to delete individual assignments.

Option 1 for open up the People Gantt:
When selecting one or more operations, you can now open up the new People Gantt  via the toolbar item “Assign People”.



Figure 15: 'Maintenance Scheduling Board' app - open up People Gantt  via toolbar item 'Assign People'

Option 2 for open up the People Gantt:
When selecting one or more operations, you can now open up the new People Gantt  via the context menu entry “Assign People”.



Figure 16: 'Maintenance Scheduling Board' app - open up People Gantt via context menu entry 'Assign People'

Watch the next video in which my colleague m.oertelt shows the capabilities of the new People Gantt in a short system demo.




Video 4: 'Maintenance Scheduling Board' app - Assign people to operations via the new People Gantt 

New filter & column options


The new filter People Are Assigned enables you to find operations where nobody has been assigned.
With the new filter Assigned People you can find all operations that have been assigned to a particular person. This can be useful, for example, if a team member falls ill and you need to reassign their operations to other members in the work center team.


Figure 17: 'Maintenance Scheduling Board' app - New 'Assigned People' filter & column


 

Quick action Assign/Unassign Event at order level


In the Maintenance Scheduling Board app, you can now use the context menu at menu order level to quickly assign or unassign a maintenance event.


Figure 18: 'Maintenance Scheduling Board' app - Quick action 'Assign Event'


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Manage Schedules - enhanced settings for graphical view


The following settings have been added to the graphical view in the Manage Schedules app:

  • Utilization Threshold and Colors
    Displays a color-coded bar indicating the utilization of an operation's work center. You can define threshold values for showing the utilization bars in a certain color. You can also choose to show or hide bars in the order Gantt chart if the utilization is within a certain threshold range. The utilization data is aggregated (in UTC) on which the work center is open and is shown when you hover over the bar.

  • Utilization
    Specifies whether you want to show the utilization of work centers in the order Gantt. You can choose to show the utilization of all work centers, or only show the utilization, if it is above or below one of the predefined thresholds.



Figure 19: 'Manage Schedules' app - enhanced settings for graphical view

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Manage Maintenance Schedule for Assets - Enhancements


Save screen layout as view


In the Manage Maintenance Schedule for Assets app, you can now use views to adjust the layout of your screen to best suit your needs.


Figure 20: 'Manage Maintenance Schedule for Assets' app - New option to save screen layout(s)


Quick Manual Change of Order Planned Start Date


Quickly change the planned start date of one or more maintenance orders simply by right-clicking on the orders and choosing Set Planned Start.


Figure 21: 'Manage Maintenance Schedule for Assets' app - new quick action 'Set Planned Start'

Choice of time period for displaying data 


You can now choose which time period you want to use for displaying data in the Manage Maintenance Schedule for Assets app.


Figure 22: 'Manage Maintenance Schedule for Assets' app - New date picker to change the displayed time period


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Manage Work Center Utilization - Enhancements


Flexible Time Period for Utilization Chart


You now have more choices available on the time period that is displayed per page in the chart area of the Manage Work Center Utilization app that you can open by clicking on the Work Center Utilization card in the Resource Scheduling for Maintenance Planners app.

The option to show up to 12 weeks/months at a time in the forecast graph is now available.


Figure 23: 'Manage Work Center Utilization' app - Flexible Time Period for Utilization Chart

Grouped Existing Schedules


When you are assigning operations and choosing which schedule to assign them to, you can immediately see in the list of existing schedules, whether they were created manually, or generated automatically by a recurring application job.


Figure 24: 'Manage Work Center Utilization' app - 

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SAP Maintenance Assistant


The SAP Mobile Asset Management team is pleased to share details of the latest release of SAP Maintenance Assistant, the mobile maintenance execution solution for SAP S/4HANA Cloud. Check out the amazing blog post SAP Maintenance Assistant 2308 Now Available – What’s New? from my colleague zackfrazier.


Figure 30: SAP Maintenance Assistant - New capability to modify images

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SAP Asset Performance Management


Two days ago, kate.dowle has published the brand new blog post

in which she takes a deep dive into the highlights of SAP Asset Performance Management 2308, including new features from 2306 and 2307. Check out her blog post and watch the embedded demo videos that show the new features in the system.

From the multitude of news in Kate's blog post, I would like to highlight here as an example two innovations in Asset Health Monitoring.

Overlay Alerts in Indicator Chart


When you’re exploring your indicator chart, it’s now much easier to track the trends and patterns of indicator values by simply overlaying alerts on the indicator chart.


Figure 31: 'Explore Technical Objects' app - Overlay Alerts in Indicator Chart

Time-Dependent Thresholds for Indicators


This feature introduces versioning for thresholds in the indicator chart.

This means, if thresholds are updated for a given indicator, the indicator chart displays both the previous and current thresholds at the same time so you can easily see for any given point within the selected timeframe what the thresholds were.


Figure 32: 'Explore Technical Objects' app - Time-Dependent Thresholds for Indicators

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More Information / Additional Links


Thanks for reading this blog post. Stay tuned!

You will find a collection of my SAP S/4HANA Cloud release blogs here:

Check out also my new blog posts

and the new blog post

from my colleague m.oertelt that is listed in his blog series

 

Watch the Replays of Our SAP S/4HANA Cloud, Public Edition 2308 Early Release Series!


This July, we hosted a series of compelling live sessions from the heart of the SAP S/4HANA Engineering organization. Missed the live sessions? Watch our replays on demand!

Here, you can find a 45 minutes recording and a presentation for Asset Management as well as 19 other topics as part of the SAP S/4HANA Cloud, public edition 2308 release. For more information on the SAP S/4HANA Cloud, Public Edition Early Release Series and how to sign up for it, check out this blog post.

Inside SAP S/4HANA Podcast


As always, I would like to encourage you to subscribe to our podcast “Inside SAP S/4HANA”. This podcast leverages the unique knowledge and expertise of SAP S/4HANA product experts, partners and customers to address objects of interest by sharing product insights and project best practice. There is no customer success without product success and project success; we share all ingredients with you to get to the next level and make your SAP S/4HANA project a success. Subscribe now and benefit from the shared knowledge!

openSAP microlearnings for SAP S/4HANA


Our openSAP microlearnings for SAP S/4HANA offer an exciting new learning opportunity. What began with a small batch of 20 videos, has now become a channel with more than 50 microlearnings that have generated over 20,000 views since then. Today we cover multiple lines of business such as finance, manufacturing, and supply chain, and key technology topics like Master Data Management, key user extensibility, SAP User Experience, and upgrade management. We are continuously adding new microlearnings to the SAP S/4HANA channel, so make sure you check them out.

Your Voice Matters!


If you want to learn more and actively engage with SAP subject matter experts on SAP S/4HANA Cloud, public edition, join our SAP S/4HANA Cloud, public edition community–now fully integrated with SAP Community. The community brings together customers, partners, and SAP experts and has a clear mission: deliver an interactive community to engage with one another about best practices and product solutions. We invite you to explore the SAP S/4HANA Cloud, public edition community ‘one-stop shop’ as the central place for all resources, tools, content questions, answers and connect with experts to guide you through your journey to SAP S/4HANA Cloud, public edition.

Other SAP S/4HANA Cloud and SAP S/4HANA Enablement Assets


SAP S/4HANA is the foundation of the intelligent enterprise and is an innovative, robust, and scalable ERP. We at Cloud ERP Product Success and Cloud Co-Innovation offer a service as versatile as our product itself. Check out the numerous offerings our Enablement team has created for you below:


Figure : Enablement Wheel


 

Further Information:



  • SAP S/4HANA Cloud, public edition release info here

  • Latest SAP S/4HANA Cloud, public edition release blog posts here and previous release highlights here

  • Product videos for SAP S/4HANA Cloud and SAP S/4HANA

  • SAP S/4HANA PSCC Digital Enablement Wheel here

  • SAP S/4HANA Cloud, Public Edition Early Release Series here

  • Inside SAP S/4HANA Podcast here

  • openSAP microlearnings for SAP S/4HANA here

  • Best practices for SAP S/4HANA Cloud, public edition here

  • SAP S/4HANA Cloud, public edition community: here

  • Feature Scope Description here

  • What’s New here

  • Help Portal Product Page here


Feel free to ask your questions on SAP Community here. Follow the SAP S/4HANA Cloud tag and the PSCC_Enablement tag to stay up to date with the latest blog posts.

Follow us via @SAP and #S4HANA, or myself via @GerhardWelker and LinkedIn

 
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