SAP Commerce Cloud
Learn how SAP CX AI Toolkit can increase your productivity and elevate customer experiences. Our Generative AI solution saves you time so you can focus on more strategic tasks. SAP CX AI Toolkit identifies gaps in your catalog data to enhance data quality and catalog hygiene, enhances product discovery by utilizing visual search AI to find products that are similar, and delivers dynamic descriptive product content such as blogs and social banners.
SAP Order Management Services unifies the buying and fulfillment channels for a seamless buying experience. We’ve updated Order Management Foundation, Order Management for Sourcing and Availability, and Omnichannel Promotion Pricing Service.
Learn about these and other features in this webcast.
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SAP Sales and Service Cloud – 2402 Release Briefing Webcast
The February 2024 (Release 2402) of SAP Sales & Service Cloud has many new updates.
Dynamic Visit Panning Add-on now has tablet support for cockpit, new warning messages, and enhanced visibility when different accounts are being planned by different organizers for the same sales rep.
For guided selling, playbook recommendations can now be translated in different languages, providing a consistent sales approach across regions.
For Service Cloud, there are enhancements to ticket management, emails and interactions, and Agent desktop add-on.
There are also tools for the planning transition journey from Sales and Service Cloud V1 to V2. We have a Readiness Check Tool to make for a smooth transition.
Learn about these and other features in this webcast.
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The SAP Sales and Service Cloud Version 2 - Q4 Winter Release Highlights will be on Tuesday, January 30, 2024 at 4:00 PM CEST/ 10:00 AM EST.
Register for the V2 webcast here
Emarsys February 2024 Product Release
The Emarsys product release site will go live with the updates on February 29.
Product release website
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