Administrators can configure additional Ticket related UI configuration, Output management, Additional E-mail channel configuration, Fiori Interactions, Timelines etc. using the Ticket Configuration inside Service and Social in Administration Work Ce...
Hi Everyone, In the latest SAP Service Cloud V2 update, the familiar Workflow Management has undergone a rebranding, emerging as the more user-friendly Autoflow Management system (which is still being updated). This transition offers a new and intui...
O SAP Sales Cloud faz parte do SAP Customer Experience (CX), e é uma solução de gerenciamento de vendas, projetada para ajudar as empresas a gerenciar suas atividades de vendas de forma mais eficiente e aprimorar sua relação com os clientes. Com o SA...
The Utilities Product Integration Layer (UPIL) provides an interface to translate Utility Product in to Billing Master Data of SAP S/4HANA Utilities. This framework provides the ability to map rate operands of SAP S/4HANA Utilities with attributes of...
Now we can configure the data that you want to display as part of customer insights. Admins can design their own custom metrics using generic iFlows and integrate critical insights from third-party systems into Accounts in addition to basic critical ...
As you may be aware POSDM(Point of Sales Data Management) system traditionally sits under BW as its generally an integral component/system within BW. However there are few customers who have decoupled POSDM and BW primarily to reduce the dependency o...
Delete Contract Account Name in SAP C4C Application - Backend Configurations, Pre-requisites.
"The best way to predict the future is to create it together with your suppliers." - Abraham LincolnWith SAP Enterprise Service Management, your service agents have customer, supplier, and employee information at their fingertips. Using the collabora...
SAP have contacted to me to say that they keep getting questions from people who have taken the below blog post seriously. The problem is if I post a clarification saying it is just an April Fools joke no-one will take me seriously. So I have obtaine...
SAP Sales and Service Cloud Version 2 provides KPI Cards inside Account which are called "Key Metrics". Besides SAP Delivered KPI Cards, you have the option to create your own Key Metrics by fetching the data from outside, into SAP's predelivered tem...
Unlocking Sales Excellence: Explore the Power of SAP CPQ in streamlining business processes for seamless sales operations.
Integrating SAP S/4HANA Service Order and FSM appointment offerings within SAP Sales & Service Cloud V2 using SAP Build Apps can be demonstrated as follows:StoryPrasad , a customer service representative at a leading manufacturing company, receives a...
SAP Service Cloud Version 2 - Configure Case Types
With the new release of Feature Pack 15 for SAP Customer Checkout the integration of Avalara for U.S tax calculation has been enhanced to make life easier when integrating Avalara into CCO. New Features have been added aswell. The following Blog will...
UIApplication Enhancement Tool(AET)SAP GUI - Still usedPeople Centric UI - SAP CRM 3.1, 4.0, 5.0. Poor reception from users.IC Web Client - SAP CRM 4.0, 5.0. This became the foundation for Web ClientWeb Client - CRM 2006s, Still used.CRM MiddlewareSi...
Abhijit_Shinde
on:
Implementing Dynamic Case Flows Based on Case Type
Jens-Limbach
on:
Working with Determination in the Service Cloud V2...
