CRM and CX Blogs by SAP | SAP Community

SAP SuccessFactors Incentive Management - Information in One Page 🗞️[Recommended]

The objective of this article is to consolidate the multitude of information in one place from the perspective of a product which helps customers, partners and consultant to get quick information. SAP Incentive ManagementAbout SAP Incentive Managemen...

Workaround to fix performance issue with DroolsKIEModuleMedia table

Context In SAP Commerce Cloud 1905, there was bug that impacts the performance of media queries. The most common examples are the queries for the media gallery populator and the synchronization process. DroolsKIEModuleMedia extends the "Media" item...

Common Errors in the Reports

At the time of execution of the reports from Business Analytics Work Center, you may notice few of the errors/warnings. Here in this blog i want to highlight some of the common scenarios which are noticed in any of the standard/custom reports availab...

Spartacus SSO Integration with Microsoft Azure Active Directory

In this blog, we will learn how you can integrate Spartacus – a composable storefront with Microsoft Azure Active Directory to achieve Single Sign On. TLDR; Demo Video is at the end of this blog post if you are in a hurry !! In this article, I wil...

How to Rapidly Deliver A Global Commerce Experience with SAP Customer Data Cloud (CDC) and SAP Commerce Cloud

On 31st of March 2020, we presented the latest Customer Data Cloud Webinar with a focus on how to rapidly deliver a global commerce experience with SAP Commerce Cloud. The presenters of the session were: Ratul Shah – Senior Product Marketing Manag...

SAP Customer Checkout 2.0 FP16 for USA integrated with SAP BusinessOne – Part 2

This blog details a topic which is planned for delivery with a future release FP16 of SAP Customer Checkout 2.0 (scheduled for end of Q2,2023). The functionality are all subject to change and may be changed by SAP at any time for any reason without n...

How To Set Up a Custom MIME Header for your Email Server

Hello All, I’m Arthur Hanauer from the SAP Product Support team. I'm writing this blog to provide a general overview on how a custom MIME header would be set up for email servers, as this is something that may be needed when you are using different...

FAQ's on security session restriction for ODATA calls

FAQ’s on security session restriction for ODATA calls This document contains FAQs with respect to the change done all OData APIs to optimize security session handling thereby helping the stability and performance. To know more about the change, refe...

How to create and run unit test in SAP Commerce Cloud

Introduction Unit tests serve several purposes. The most obvious is that they must make it possible to test the underlying business to ensure the correct behavior of the source code. But they also allow you to define the use of the API using simple e...

Advanced Development Best Practices for SAP Commerce Cloud

IntroductionThis article is completing the official documentation on SAP Commerce best practices. It is based on many customer/partner development feedback experiences.This list is not exhaustive. However, it can be used to watch project development ...

Building Extensions for SAP C/4HANA using APIs

Hi, Creation of cloud-first applications to extend core LoB solutions continues to be a hot topic. SAP C/4HANA Foundation was released earlier in 2019 to make this really easy for C/4HANA customers. If you're not already familiar with the concepts...

Search tuning in SAP Commerce Cloud

Introduction Relevant search results are the cornerstone of a successful online experience and higher conversions. This starts with building a robust Solr search query. If your results are consistently lacking, it's crucial to examine the underlying ...

Getting started with Embedded analytics in SAP Service Cloud Version 2

SAP Service Cloud Version 2 comes with an embedded version of SAP Analytics Cloud. This allows users to create simple to complex data stories based on the data available in SAP Service Cloud Version 2. A story is a presentation-style document that us...

Composable Storefront - SSR performance and timeout troubleshooting

Composable Storefront supports Server-side rendering (SSR) which refers to the process of rendering the requested page on the server side rather than on the client side with Client-side rendering (CSR). With SSR the page is pre-rendered on the server...

SAP Commerce Cloud - Combined Upgrade & Migration - Optimizing Project Plan and Data Migration approach

Introduction - Is delivery of upgrade and migration in one GO possible? Combined upgrade and migration projects also known as "single go-live approach" are challenging when it comes to planning the dependencies between upgrade and migration streams. ...