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monica_domingo
Advisor
Advisor

In today’s fast-paced digital sphere, managing customer identities and data has become a significant task for businesses. It has become crucial to have a functional system that can robustly handle user identities, access management, and data privacy. 

The SAP Customer Data Cloud (CIAM) – Security Package securely regulates user access and provides a secure environment for customer data.

  1. CIAM comprises an identity management solution that simplifies customer data management. It offers Single Sign-On (SSO), robust registration, and social login options to streamline user experience and boost customer engagement. The data is stored securely, given the strict compliance standards that the software adheres to.
  1. Security Package offers multi-factor authentication, risk-based authentication, and advanced security reporting to safeguard against data fraud. It not only protects sensitive data from potential breaches but also maintains regular auditing to ensure persistent monitoring and control of data access.
  1. Privacy and Consent Management. Compliance is a significant aspect that businesses need to employ diligently. It provides comprehensive regulatory functionality that helps businesses stay compliant with various data protection regulations across the globe. It allows users to conveniently manage their consent preferences, making the business more trustworthy.

To understand the SAP Customer Data Cloud (CIAM) features and functions more deeply, check  the blog. It provides a broad perspective on the CIAM security package, how it works, its benefits, and other relevant information.

Overall, the CIAM Security Package provides a reliable security infrastructure that businesses can leverage to secure customer data and enhance customer experience. It’s a well-rounded solution that addresses the critical aspects of identity management, security, and compliance. Security Package offers a significant solution for comprehensive customer identity management - a secure, reliable, and future-proof answer to all identity management needs.

Find out more detail in the CX Value map. Sign up for the SAP Enterprise Support value maps by requesting access to SAP Learning Hub or join the SAP Enterprise Support Value Maps Learning Room if you already have access.

Any questions? Please, contact the  Value map team!

 

Mónica Domingo

Global Topic Owner - SAP Customer Experience Solutions