SAP Commissions - Usage Metrics(Payee Compliance Check)

[yogananda]

Dear All,

In this article, I will walk through the steps you need to know when Payee Compliance exceeds your Contracted Value. A warning message in Commission UI will be displayed if a license is exceeded...

Usage Metrics Documentation Link

Payee Compliance Terms:

Active Payee :

An active payee is defined as a position, with a participant that is associated with a plan at either the Title or Position level that is currently active as of today

Licensed Payee Count :

The number of Licensed payees related to your tenant

How to check Usage Metrics (Active Payee License) :

Usage Metrics page can be accessed in the Administration section.

Go to SAP Commissions > Security > Usage Metrics

The dialog shows the current Active Payee Count and the Licensed Payee Count.

Through SAP Commissions UI

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Through SAP Commissions RestAPI

Licensed Payee Count :

https://<tenantid>.callidusondemand.com/CallidusPortal/services/MetricsService/getLicensedPayeeCount/TCMP

Content-Type: application/json

Accept: application/json

Authorization: Basic @{{authtoken1}}

Active Payee :

GET https://<tenantid>.callidusondemand.com/CallidusPortal/services/MetricsService/getActivePayeeCount

Content-Type: application/json

Accept: application/json

Authorization: Basic @{{authtoken1}}

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Through Database Explorer (Oracle)

Licensed Payee Count :

select * from CS_INSTALLEDPRODUCT where tenantid='<tenantid>' 

AND PRODUCTID='TCMP';

Active Payee :

License violation message:

An error message is displayed in Commissions UI if the license is violated. (i.e. when Active Payee count is greater than or equal to the Licensed Payee count).

Payee License %	Action	Notification Message
0 - 80%	Perform a cleanup End-Date Payees	No
>80 - 90%	Engage Account Executive (AE) Clean up should be initiated	Yes
>90 - 100%	Contact SAP Technical Support team Clean up should be completed AE should be engaged	Yes
>100%	Contact SAP Technical Support team AE’s engagement is required	Yes

Sample Warning Message (Shown in Pipeline workspace) :

"You have 1497 active payees. This is within 90% of your contracted value of 1500. You will not be able to add new positions or run a calculation if you exceed your contracted value. Please contact CallidusCloud Support on how to resolve this issue."

Pipeline Job will fail if the payee license exceeded and you can see the errors tab.

Note: This article is intended for tenants running on Oracle customers only...