Refund for BP with multiple contacts

[tfo44]

Good afternoon everyone,

Recently, the goal has been trying to consolidate contact lists to a nice clean BP list. We are trying to test in SAP B1 what happens if an order is refunded to a BP with multiple addresses but are finding in difficult to conclude. Hoping for a little light.

If I have a Master BP (Ex. Vendor 1) and they have multiple locations/contacts (40 contacts and 20 addresses for shipping).

From what I've read in the forum only the Sales Document cannot have multiple addresses/contacts, but they can be created from a BP who has multiple ship-to, bill-to, and contacts.

Q1) If the above is true, shouldn't I be able to create an individual sales document for (1) address/contact?

Q2) If a refund/RMA was to be placed against a hypothetical sales order - the money, order information, RMA, etc. would go directly to the contact on the sales order and not the Master BP contact.

Scenario:

Business A has (1) primary address/contact/finance information

They have (5) other individual locations - with the primary that is (6) total addresses/contacts/finance.

There has been an (1) order placed with each individual contact - (6) total orders

An order came from Contact #4- needs to be returned and an RMA is issued.

When the money is refunded, will all related monies, documents, etc. be sent to just that contact and not the Master BP?

[moshenaveh]

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