Your opportunity to Influence SAP – Customer Engagement Initiative Projects 2022-2 for CRM & Customer Experience

To deliver the best Customer Experience, you need to understand the needs of your audience, engage with your customers, and deliver on your promises. With our solutions we help you to attract and retain customers, while growing revenue and enable you to deliver personal, trusted, and connected customer experiences.

An exciting opportunity to influence SAP has begun with the second cycle in 2022. The SAP Customer Engagement Initiative (CEI) enables you as an SAP customer or partner, to get early insights into SAP’s product developments and directly work with the developers to define and shape future product directions.

The projects will be open for customer registration until July 8, 2022.

CRM & Customer Experience projects for registration:

• Assisted Selling Module (ASM) for “Spartacus” / SAP Commerce Cloud
• B2B features for “Spartacus” / SAP Commerce Cloud
• Bundles for “Spartacus” / SAP Commerce Cloud
• Buy online Pick up in store (BOPIS) for “Spartacus” / SAP Commerce Cloud
• Content types management in SmartEdit / SAP Commerce Cloud
• Feather by SAP for SAP Commerce Cloud
• Improve Sales Effectiveness Through The Power of Feedback
• Improve your customer, employee, and partner experience with embedded Qualtrics use-cases
• Influence the evolution of SAP Fiori
• Open Payment Framework (OPF) for SAP Commerce Cloud
• Page Structure in SmartEdit / SAP Commerce Cloud
• Reinvent Business Models and Processes with NFTs (Non-Fungible Token)
• Social Commerce Facebook product feed integration for SAP Commerce Cloud
• Spartacus Extensibility and Performance / SAP Commerce Cloud
• Storefront Hosting Service (SHS) for SAP Commerce Cloud

How do I register on the Customer Influence website? A short overview about how to find and register for a CEI project can be found on influence.sap.com.

Follow-up after registration: When you register for a project, you will be invited to an introductory call with the SAP project lead. At this point further participation is optional. Typically, all activities are governed by the Feedback Agreement with SAP.

If you are also interested in other CEI projects that are currently open for registration, see here the full list.

Thank you in advance for your participation!