CRM-C4C Marketing Attribute transfer

This is continuation of blog CRM-C4C integration

In this blog I would share steps to set up CRM system for initial load and delta load of marketing attribute to C4C.

• Transfer of marketing attribute also takes place through Idocs
• SAP by standard has provided 3 message types for this purpose

• Once crmpcd_create_connectivity_sim is executed with marketing attribute as scope ,then these message types will be assigned to partner profile

Initial Load

• To replicate marketing attributes , we have to follow a sequence of message types/idocs creation.
• First we should replicate all marketing attribute id’s to C4C ,i.e. CHRMAS message type idocs
• Then we should replicate all marketing attribute sets to C4C, i,e, CLSMAS message type idocs
• Finally we should replicate all assignment of marketing attributes to BP ,i.e. CLFMAS message type idocs
• SAP by standard has provided standard reports to facilitate initial load .

Delta Load

• SAP has provided change pointers to trigger chrmas,clfmas,clsmas idocs.
• Activate change pointer globally using t-code BD61.
• Go to t-code BD50 and activate change pointer for CHRMAS, CLSMAS,CLFMAS message types.
• Once a change pointer is activated any changes made will be logged in BDCP2 table.
• Use standard T-code BD21 to process these change pointer and create idocs.
• For any custom change in content of idoc, register  BTE event using FIBF transaction and make changes in custom FM.

Thus we can send marketing attributes from CRM to C4C.