SAP Service Cloud

CX Adoption Webinars Best Practices in Change Management Webinar Realize tangible business outcomes from your SAP CX Solution investments Webinar   CX Adoption Center Self-Service Accelerators | Sales Cloud Lead to Order Best practices in... Read More »

In today’s rapidly evolving world, mobile phones have emerged as indispensable gadgets, serving as the cornerstone of our daily lives. Despite the waning significance of Short Message Service (SMS), it remains a preferred communication channel... Read More »

O SAP Service Cloud foi projetado para que as empresas possam gerenciar suas equipes de atendimento ao cliente, monitorar atividades de garantia e rastrear solicitações de serviço. Aumentando a eficiência, produtividade e a velocidade de seus... Read More »

Hi SAP Community! Fernando is back with some CX product learning news! By the end of last year, we updated the SAP Certified Application Associate – Solution Architect for Customer Experience certification with new and updated contents. This... Read More »

The new library object provided on the previous releases allow you to implement integration using ODATA. Unfortunatelly this is not available on the standard C4CODATAAPI odata, which means you need to create your own custom ODATA selecting the... Read More »

Dear All, In this blog, I would like to share the updated configuration steps involved in integration of SAP Service Cloud with Facebook. 1. Pre-requisites for Integration: SAP C4C Administrator Access for configuration. Facebook access with... Read More »

Dear CX Community, The SAP Customer Experience portfolio is built to accelerate time to market, personalize for the modern customer and scale flexibly as your business grows. An easy implementation and rapid adoption is key to project success. While... Read More »

Dear Community, The 2305 release (May 2023) for SAP Sales and Service Cloud is approaching. We will be adding the release webcast-related information and assets here in our community. This will allow you to access the on-demand recording after the... Read More »

It was Friday, 17th Feb 2023 and thank God it was, as we were eagerly looking forward to meet the little children at Diya Ghar, Horamavu. Diya Ghar is an NGO, which helps in early education of the children of migrant labourers. We were briefed... Read More »

Hello SAP Learners, This blog is intended to provide all SAP enthusiasts with a list of the latest and FREE SAP Learning Journeys.📚 You can learn various topics such as SAP CX, BTP, ABAP, S/4HANA, CDC, CDP, Commerce, Fiori, Signavio etc. With the... Read More »