SAP Sales Cloud

For nearly two decades, companies of all sizes, industries, and regions have come to know how data and analytics are transforming the art and science of the customer experience. Perhaps it all started with the 2007 release of the widely popular... Read More »

Easy Access to Customer Community, Solution Webcast & Solution Newsletter Subscription in One Place We are happy to finally be able to offer you a unified place to find Customer Community Events, CX solution Webcasts, and Newsletter... Read More »

On behalf of the CX Enablement Content team, I am pleased announce the latest course update for SAP Sales Cloud and SAP Service Cloud training content. The following courses have been updated to the 2011 release. C4H410 -SAP Sales Cloud (Previously... Read More »

An exceptional customer experience is one of the biggest competitive advantages a business can have. But good products and services, unique business models, and smooth transactions are not enough to gain this edge. Instead, companies must tap into... Read More »

It doesn’t matter if you are new to the SAP Customer Experience portfolio, or whether you’re already familiar with cloud solutions like SAP Sales, SAP Service, SAP Commerce, SAP Marketing, or SAP Customer Data. The value map for SAP Customer... Read More »

In this blog post you will learn how to use the newly introduced Language Adaptation oData Service for exporting text bundles to be sent to translators. It will show you how to set the filter parameters for this oData Service to retrieve the desired... Read More »

On behalf of the SAP Customer Experience Enablement Content team, I am pleased to announce the official release of the new SAP CPQ Stay Current. SAP CPQ 2102 Stay Current (C4H42_SC) Please note, this new stay current experience might not be... Read More »

On behalf of the SAP Customer Experience Enablement Content team, I am pleased to announce the official release of the new SAP Sales Cloud Stay Current Certification C4H41_SC SAP Sales Cloud Stay Current  Target Audience  End Users Functional... Read More »

Hello C4C lovers: My clients noticed that emails sent from C4C activities were received with the sender “donotreply” And their need was to send the emails with the current user. Here I show you to make this configuration in 3 simples... Read More »

JWT-based Authentication The basic thing you need to understand JWT-based authentication is that you’re dealing with an encrypted JSON which we’ll call “token”. This token has all the information required for the back-end system to... Read More »