SAP Sales Cloud

This blog describes the possible reasons for translations defined in the fine-tuning activities of SAP C4C not reflecting in the UI when user actually logs in that respective language. Hence, I have summarized the best practices of maintaining... Read More »

Hello Developers!!! I hope you’re doing well. This blog is all about to have Parallel Text in the Email notifications. I.e.; when you are sending the email notifications certain text should be facing opposite to each other like text in different... Read More »

Aim of this blog is to show how to extend standard integration Content for SAP Sales Cloud an SAP Service Cloud V2. To get an overview of why extensions are needed, please refer to blog Extending standard integration flow to support Customer... Read More »

Why do we need to run this Readiness Check? Well, we need to run this readiness report like all the SAP Migrations (ECC- S4HANA, etc) this is a new readiness report provided by SAP to validate the objects that have customizations extensions etc., to... Read More »

Overview Service Level Agreements are used in SAP C4C V2 to ensure that organizations deliver required service as per agreed timelines. A service level agreement (SLA) is an agreement between a service provider and customer about the services... Read More »

There is lot of buzz around Artificial Intelligence these days and AI adaption is on fast track across industries. It is estimated to add 2.6 trillion 4.4 trillion USD to the global economy. Organizations are forced to increase their investment in... Read More »

According to research by Gartner, by 2025 more than 80% of all interactions between customers and B2B sales teams would happen through digital channels. For those ever-evolving sales pipelines, there could be hundreds of digital interactions in the... Read More »

I am very proud to present to you our new and truly cloud native SAP Sales and Service Cloud! All my videos are 👉 hands-on, no mock-ups, no scripts, just me personally showing our new ⚡ lighting fast and truly cloud native CRM! 🚀 I hope to... Read More »

Hello again! Fernando at the controls! For this post, I’m going to present a new learning project where many people form our SAP Customer Experience Product Learning team have been working during last months and specially during this last... Read More »

Greetings SAP Community! Welcome to another blog post presenting a new learning asset created for the SAP Customer Experience Solutions portfolio. This time is a brand new series of four Live Sessions: Meet SAP Customer Experience... Read More »