How to activate deactivated sales articles in SAP Customer Checkout

[Former Member]

Dear All,

How do i activate articles in SAP Customer Checkout. I have defined some articles as sales items in SAP Business one but if i pick the items in SAP Customer Check out they are deactivated. The items are active in SAP business one.

Regards

[former_member237414]

Dear Wendy,

just to be sure:

Did you do a full synchronisation and it finished sucessfully?

Thanks,

Julian

[stephan_best]

Hello Wendy,

did you re-activate the article in SAP Business one? Did you perform a article synch in SAP Customer Checkout afterwards?

Does the synch job runs through without error messages?

kind regards

Stephan