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As promised in the blog post, Improvements Coming to Content Lists in Your Profile by Audrey Stevenson, we have seen very useful enhancements added to our profiles. In addition to the @mentions functionality, I have found the addition of primary tags to the content list, the ability to distinguish questions with accepted answers and being able to search and sort followers very helpful.

Pleased with these profile related changes, I was very excited about the upcoming profile enhancements announced in Audrey’s blog post:

Additional content types, starting with Coffee Corner discussions, to be followed later by archived documents and archived discussions

Sorting and filtering in the content lists, similar to how we have sorting and filtering of followers and following now

For those of you tracking our communication updates and release notes, you probably know that the former feature has already been delivered. And today, I am very happy to announce that the profile team has rolled out the latter enhancement this week – the ability to filter and sort our content lists!

I want to share some quick tips so you can enjoy these new filters and sorting capabilities to the fullest. You can now filter all your blog posts, questions, and answers by the primary tag with which they were tagged.

 

In this example, I am filtering for my six blogs in the primary tag “Using SAP.com”. To reset this filter, I have to simply click on “Reset filtering by tag” to view all my blog posts. Once filtered, I am then going to sort my blog posts from Using SAP.com by “Comments”:

As a result, I can now view all my blog posts authored in Using SAP.com, sorted by the number of comments they received. You can follow the same procedure to sort your blog posts by “Likes” and “Published Date” as well. Please note, the default sorting order is by “Published Date”.

You will notice that the list of Questions and Answers on your profile have also received these enhancements. For instance, in addition to filtering all your questions by a primary tag, you can now filter the ones with an accepted answer. You can then sort these results by the indicated categories.

 

For your published answers, the filters and sorting criteria are:

 

 

For Coffee Corner enthusiasts, there are now sorting capabilities available for your discussions:

 

I hope you find these new enhancements as useful as I have. Please feel free to reach out to me via comments below or to Audrey Stevenson with any questions about these feature enhancements. Jump right into your profile to start exploring these functionalities yourself!

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44 Comments

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  1. Kiran K

    Sajid,

    Thanks for the update.

    But….regarding MY ANSWERS section with the below options…

    All Answers  – Ok

    Accepted      – Ok

    Not Accepted  – I feel this should be renamed appropriately because sometimes there goes lot much of discussion before the OP gets the right or near right answer depending on the question.Hence,  if an answer is not accepted that doesn’t necessarily mean it is a wrong answer.I feel it is enough to have two sections All Answers and Accepted.My two cents 🙂

    K.Kiran.

    (0) 
    1. Sajid Amir Post author

      I see your point Kiran and thank you for sharing your thoughts!

      I have been using the “Not Accepted” answer filter to isolate my answers that may require further following up or acknowledgement from the question OP (as they were not accepted). I see this as an additional nice to have! Without it, I would have to dig through my all answers list to find those.

      Best regards,

      Sajid Amir

      (1) 
      1. Veselina Peykova

        If you really wanted to use the feature to see on which answers you might need to follow up, then we would have received additional indicators on the overall status of the question itself- answered, closed.

        It could be that somebody else’s answer was accepted or the OP/moderator closed the question, but you would not know that – unless you navigate to the question.

         

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    2. Gabriella Gogl-Gyorgy

      Hey all,

      Regarding labeling and status there is ongoing conversation with UX and I decided to wait for the  final version. We’ll change that once we have the info. Please bear with me.

      Thanks,

      Gabi

       

      (0) 
  2. Jeremy Good

    Coffee Corner – sorted by Likes ascending/descending working for other people?  I can’t blame it on IE because I happened to be in Chrome when poking around at the new features.

    (0) 
    1. Sajid Amir Post author

      Seems to be working fine for me Jeremy and I am testing with Chrome. BTW thank you for bringing this up, I should update the blog post to include that sorting is available for CC discussions as well.

      (0) 
    2. Steffi Warnecke

      It’s not working in IE11 either. Just checked. I first thought, it works, but farther down the scrolling hole there were discussions with more likes, so it’s kind of all over the place.

      (2) 
    3. Veselina Peykova

      Nice catch. 🙂

      It is not working for my profile either:

      Descending: 8, 3, 4, 2, 1, 4, 9, 4, 0, 9, 2, 3.

      Ascending:   3, 4, 2, 1, 4, 9, 4, 0, 9, 2, 3, 8

      I doubt that this is browser-dependent. I checked the outcome in Firefox, IE11, Google Chrome and Pale Moon and I end up with the same results.

      (1) 
  3. Steffi Warnecke

    Since we’re already making suggestions…

    I just noticed, that the “Unanswered” filter for the questions is not named correctly, since you mean “No answer accepted” and not “No answers yet”. 😉

     

    To the overall work on the profile: I like where you are going with this. 🙂

     

     

    (2) 
  4. Veselina Peykova

    I am confused:

    Total number of answers: 361

    Accepted: 69

    Not Accepted: 260

    If 260+69 = 329, then what is the status of the remaining 32?

    This is not related to a specific browser.

    (1) 
      1. Veselina Peykova

        Nice try, but it does not seem to be the right answer 🙂

        Request URL for all answers:

        https://content.services.sap.com/contents/peopleProfile?userName=xxx&objectTypes=answer&sort=published,desc&projection=profile&size=20&page=0

        Request URL for accepted answers:

        https://content.services.sap.com/contents/peopleProfile?userName=xxx&objectTypes=answer&accepted=true&sort=published,desc&projection=profile&size=20&page=0

        Request URL for not accepted answers:

        https://content.services.sap.com/contents/peopleProfile?userName=xxx&objectTypes=answer&accepted=false&sort=published,desc&projection=profile&size=20&page=0

        I am not a web developer. The first thing I would look at would be if all answers ended up with a valid value for status.

        For what is worth, I do not remember converting comment to answer for some of the missing items, this is not specific to a single submission date, the chances that my answers went into moderation and this somehow broke updating the answer status are low, there were no revisions.

        Edit: changed the URL for all answers.

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        1. Vadim Kalinin

          After some investigation I can’t find a reason why some  “accept: false” answers are not present in Not accepted:

          Sample:

          This answer is present in All Answers but missing in Not Accepted

                "id" : "answers.sap.com_answer_325619",
                "url" : "https://answers.sap.com/answers/325619/view.html",
                "displayName" : "Location of Help",
                "objectType" : "answer",
                "status" : "published",
                "accepted" : false,
                "published" : "2017-10-10T06:15:05.000+0000",
                "comments" : 0,
                "likes" : 0,
                "votes" : 0,
                "answers" : 0,
                "tags" : [ {
                  "id" : "01200615320800001016",
                  "objectType" : "primaryTag",
                  "url" : "http://www.sap.com/community/tag.html?id=01200615320800001016",
                  "displayName" : "SAP Business Planning and Consolidation, version for SAP NetWeaver"
                }, {
                  "id" : "613314084077778299166571926615629",
                  "objectType" : "secondaryTag",
                  "url" : "http://www.sap.com/community/tag.html?id=613314084077778299166571926615629",
                  "displayName" : "EPM Add-In for Excel"
                }, {
                  "id" : "help.sap",
                  "objectType" : "userTag",
                  "url" : "https://answers.sap.com/topics/help.sap.html",
                  "displayName" : "help.sap"
          

          This answer is present in both All Answers and Not Accepted:

          In All Answers -----------------------------------------
                "id" : "answers.sap.com_answer_323834",
                "url" : "https://answers.sap.com/answers/323834/view.html",
                "displayName" : "Consolidation Mapping QUESTION",
                "objectType" : "answer",
                "status" : "published",
                "accepted" : false,
                "published" : "2017-10-04T06:24:50.000+0000",
                "comments" : 2,
                "likes" : 0,
                "votes" : 1,
                "answers" : 0,
                "tags" : [ {
                  "id" : "01200615320800001016",
                  "objectType" : "primaryTag",
                  "url" : "http://www.sap.com/community/tag.html?id=01200615320800001016",
                  "displayName" : "SAP Business Planning and Consolidation, version for SAP NetWeaver"
          In Not Accepted -----------------------------------------
                "id" : "answers.sap.com_answer_323834",
                "url" : "https://answers.sap.com/answers/323834/view.html",
                "displayName" : "Consolidation Mapping QUESTION",
                "objectType" : "answer",
                "status" : "published",
                "accepted" : false,
                "published" : "2017-10-04T06:24:50.000+0000",
                "comments" : 2,
                "likes" : 0,
                "votes" : 1,
                "answers" : 0,
                "tags" : [ {
                  "id" : "01200615320800001016",
                  "objectType" : "primaryTag",
                  "url" : "http://www.sap.com/community/tag.html?id=01200615320800001016",
                  "displayName" : "SAP Business Planning and Consolidation, version for SAP NetWeaver"
          

           

          (0) 
          1. Gabriella Gogl-Gyorgy

            Hey all,

            Veselina Peykova nice reverse engineering as always… 😀

            The root cause is that those 32 entries actually do not have the accepted attribute in the db. When you are calling the public API like this, e.g. from browser it will show the default value which is false. So in reality it is not false, it does not exist.

            We are going to fix that and then the total numbers should be ok.

            Gabi

             

             

            (1) 
  5. Vadim Kalinin

    Another issue found: It takes more then TWO hours for the accepted status for the answer to be updated in the user profile answer list. I am still waiting for update! Is it an overnight batch job? 🙂

     

    (0) 
        1. Gabriella Gogl-Gyorgy

          Hey Vadim,

          We are not doing overnight batch jobs. (yuck) Should be close to real time.

          There are some updates missing due to incomplete data. Fix for that is already in process. In the meanwhile I triggered an update for your answer, should be correct now.

          Best,

          Gabi

          (0) 
              1. Vadim Kalinin

                Looks like new answers with accepted status are now updating correctly and in time! Old ones are still waiting.

                P.S. Now old ones are also updated!

                Looks like the issue is solved!

                 

                (2) 
  6. Jessica Katz

    I think this is a very nice improvement.

    What I would like to see, however, is a filter for all open questions on a tag – not just my own questions.

    (1) 
      1. Jessica Katz

        Yes, I know. And as I said – it is a good improvement! 🙂 

        But on a tag page, I have to open every single question in order to see if they have been answered yet. I think for moderators and people trying to keep an eye on the content of specific tags, it would be a huge benefit to have an easy way to filter for answered/ unanswered questions per tag.

        (1) 
        1. Vadim Kalinin

          “But on a tag page, I have to open every single question in order to see if they have been answered yet.” – not clear what do you mean!

          On the tag page you can select filter: Status “Unanswered Questions” and you will get list of questions without accepted answer!

          P.S. I do not understand how this is related to user profile info…

          (0) 
          1. Jessica Katz

            Ah, if there is such a way then I take it all back. 🙂

            However, I cannot find it. All I can filter for on a topic page is the Type (Blog/ Question):

            Do you have a link to a description/ blog/… how I can get that filter? Or do I have to be a moderator to see this?

            Thanks!

            (0) 
              1. Jessica Katz

                Wow, okay thank you so much.

                I didn’t even know a page like that existed… I would have just included the Answered/Unanswered filter directly in the other tag page.

                Anyways, thanks so much. That makes my life a whole lot easier!

                (1) 

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