Improvements Coming to Content Lists in Your Profile
[See bottom of post for Aug 17, Aug 23, Sept 7, and Sept 11 updates regarding additional improvements rolled out]
It’s summer (at least, in the northern hemisphere), and while many folks are out on vacation/holiday, we here at Community Central are still busy working to improve your SAP Community experience. We are in the process of rolling out some more improvements to the profile, and I wanted to share with you what you can expect to see today and in the weeks to come.
What’s coming first (it’s live now already) is primary tags shown on the content lists in your profile, which look like this:
Also rolling out is an indicator (a green check mark) on questions listed in the profile, to show which questions have an accepted answer. (Jürgen L spotted this already and mentioned it in this blog.)
You should also notice that content appears in the profile much more quickly than before, close to realtime. This includes new content as well as updates to content.
And if you’re one of those who uses SAP Community on a mobile device, you’ll see that the mobile interface for the content overview and content lists in the profile has received an overhaul too, making it more user-friendly.
Unfortunately, after we rolled these items out yesterday, we became aware of an unpredictable (and infrequent) bug in the list of answers in profiles. The bug, which we did not encounter in our QA system, displays HTML code and answer text for some answers listed in some profiles, instead of the question title. The team investigated the issue and identified a fix and is in the process of rolling it out. So if it isn’t already gone now, the bug should disappear from the content lists in the profile shortly.
What’s coming up next? We do have more features in store, some of which are planned to go live soon after this first set. They include:
- Additional content types, starting with Coffee Corner discussions, to be followed later by archived documents and archived discussions
- Sorting and filtering in the content lists, similar to how we have sorting and filtering of followers and following now
And while the profile team is busy rolling out these features, they will also be working on a way to add the content type “comments” (on blogs, questions, and answers) to the profile. We’re trying to identify a good way to present those in the user interface, and the UX folks are working through that, so that might take a while longer to roll out. Text search within the lists, which will search for text not only in the titles but also in the content behind the titles, is also on the roadmap.
As these improvements go live, we’ll be making good progress on these ideas from Idea Place, with the hopes of eventually being able to call them all Delivered (meaning those parts of the ideas that we agreed to develop):
|https://ideas.sap.com/D37954||See ALL of our SCN posts in the profile (like we used to)|
|https://ideas.sap.com/D41804||Show me ALL my content!|
|https://ideas.sap.com/D38104||the new SCN should have a tab at least with the name of My Archive where 1 can find his archives|
|https://ideas.sap.com/D42086||Search/filter/tag option should be there on profile page to search for specific blog or thread|
|https://ideas.sap.com/D40268||Sort order for My Answers and My Questions|
|https://ideas.sap.com/D39219||Add Primary Tag and filters against the blog, questions and answers|
|https://ideas.sap.com/D38919||user profile should show which of my question are answered|
|https://ideas.sap.com/D37923||Add list of own comments/discussions in profile|
So, as you can see, the team has been busy and will continue to stay busy, whether it’s vacation season or not! I will update this post when the items actually roll out.
UPDATE AUGUST 17:
And there it is! Excited to announce that Coffee Corner discussions are now also listed in your profile!
UPDATE AUGUST 23:
And now archived documents are listed in the profile as well.
UPDATE SEPTEMBER 7:
And now archived discussions are listed in the profile as well.
UPDATE SEPTEMBER 11:
In the Following and Followers sections of the profile, we’ve rolled out an additional sort order: by date added.
Finally an update where, when I go through the list, I think for every item "Nice! Yeah, I like that!".
Looking forward to "coming next" stuff, too.
Thanks, Audrey! 🙂
BTW: I have that bug, too (HTML code instead of link to the answer). Wondered what was going on, when you wrote about it. I'll keep an eye on it to see, when it's fixed.
I had the same reaction when I saw this blog - more improvements to usability 🙂
Thanks for the update Audrey!
Fix is already on SAP Answers, so we are now running a new import and then all incorrect answers should appear fine in a few hours.
Update: Still not perfect, continuing working on it.
Update2: solved 🙂
The recent pagination concept added to the People profile will come in very handy when the 'comments' element is added 🙂
Just updated the blog with latest item that rolled out today: Coffee Corner discussions listed in the profile now!
Jippie! Another step in the right direction. 🙂
Just a quick question:
Why do some CC discussions show the tag "Coffee Corner" and some not (you can even see it in your screenshot here in the blog)? I'd guessed all of them should have that tag and since it's all the same, there would be no need to show it for any of those discussions?
Started investigating it, the root cause does not seem to related to the new features of the profile. We'll notify the respective team and investigate further.
Since it seemed redundant to show the Coffee Corner tag for all the Coffee Corner discussions in the profile, we have now removed it entirely from that list in the profile.
Finally! Even got a fancy "coffee" icon. 🙂
Aim to please ?
Yeah, just noticed it, nice!
Now the only Content missing is Comments (on Blogs, Questions, Answers, Discussions etc. ) and <strikeout>Ideas</strikeout> "Improvement Request".
Just updated the blog with latest item that rolled out today: now archived documents are shown in the profile as well.
I’m feeling a little dizzy with this fast delivering.
Maybe share it in the Coffee Corner to reach more people with these news?
Sure, I can do a status update too. 🙂
This only effects SAP employees, correct?
If I am not mistaken then documents from normal users had been migrated to blogs and so we will not see any archived documents in our profiles
There are some older documents that were created by non-employees as well. if you check the archived documents for ABAP Development, for example, you'll see some of these in the list.
Thanks for continual updates...
With all these improvements the main items that would be cool to have is
1 multiple photo uploads
2 list of tags that I follow
To my knowledge, multiple photos in the profile was not a highly requested feature and is not currently planned to be implemented. Additional content types,of which CC discussions and archived content are some examples, were highly requested, so that is where the active profile development is currently concentrated.
The profile team is also actively working on a profile interface redesign, which is needed to accommodate many of the other highly requested features, including showing (and managing) your followed tags in your profile.
You are right that it isn't a high priority. I was commenting on my view of thr "perfect profile" for what else it could have. I think back to old platform and those two items and bookmarking were the gaps/differences functionality wise missing in people profile.
My view of what a 'perfect profile' means, includes at least a few more things:
Some of these are nice to have, for others - I would say 'essential'.
This only gets to show how different are users' expectations, depending on how they use the site. 🙂
Poor choice on my behalf using the word 'perfect'. I was thinking more along lines of the "big ticket" functions that would improve the experience and in a way what we lost from when migrated off Jive. I
agree with most of your points but some might be minor tweaks to existing functions.
The statistics for users - I had thought of similiar when the 1DX first kicked off. But I wondered if such information might be restricted to moderators initially. However, it would be nice to know how active some members are and how they contribute to community quality by closing out their questions, etc.
is there any information if content in draft status and under moderation will also show up in the profile some time in the future (for the account owner, not visible to all visitors)? Maybe it would be enough to put them in the same categories, but with another icon so they stand out.
Yes! Draft blogs and items in moderation are also in the list of content types to be added. Those require the redesigned profile, so will roll out sometime after that redesign is implemented.
That's good to hear. Thank you for the info. 🙂
BTW, the team that's bringing you these improvements (the profile team) has been hard at work in the past week workshopping the profile redesign that I mention above. Here's a glimpse of them in the meeting room at the SAP Berlin office (photo taken by Oliver):
Archived Discussions are live now 🙂
You should make more wind about the good news. I think the access to the archived SCN questions went a bit under its value.
I just posted a status update to add a little more "wind". 🙂
But yes, we'll try to make the changes more widely known.
Content filtering and sorting is now available for Profile. Please feel free to check out this blog with more details: