Skip to Content
Product Information

How to Keep an Expiring Trial Instance in SAP Cloud Appliance Library

This blog explains how you could continue using your trial instance in SAP Cloud Appliance Library (SAP CAL) beyond the trial period. So if you are at the end of your trial and you consider to continue your evaluation or to extend it to a PoC or a customer demo please read the following information that would help you not to get stuck upon the trial expiration.


The Two Prerequisites

Let’s start with the legal perspective. Before you created your trial instance you accepted the Free Trial License Agreement. As this agreement is limited in both time and scope, the first prerequisite is to bring your own licenses for the SAP products that were installed in the corresponding SAP CAL solution.

Having the SAP product licenses you also have the choice to install and configure a new system landscape by yourself or to keep leveraging SAP CAL. The prerequisite for the latter is to order the SAP CAL subscription. For more information about the support entitlements and the mechanics of how this works, see the article.

To check the two prerequisites, navigate to SAP CAL, go to Solutions, select the corresponding solution and then choose Unlock. Please make sure that you login with the S-user that would bring the licenses and order the subscription. Note that both checks will always fail for a P-user.

Don’t worry if you have created the trial instance with another user. Once you unlock the solution, you’ll be able to reassign the instance to your S-user. For more information see the last paragraph of this blog.


The SAP Product Licenses

If you do not own the SAP product licenses, the best follow-up would be to involve your SAP sales representative. If you are not an SAP customer yet but you consider to order the licenses, visit to find the contact information for your country.

If you participate in the SAP PartnerEdge program, you may request the SAP product licenses on the SAP PartnerEdge Portal. For more information about this program visit


The SAP CAL Subscription

You can purchase the SAP Cloud Appliance Library subscription on the SAP Store or directly from your SAP sales representative. If you are an SAP partner, please logon to SAP Store with your S-user to activate the offer for partners (payment in Euros only). If you log out you will see the base offer.

The minimum subscription on SAP Store is 1 instance for 3 months but if you increase the number of instances or duration, volume pricing will be applied automatically.

Go to Licensing to read the Terms and Conditions for the SAP CAL subscription.

If you have not ordered on SAP Store yet, then most probably you will miss the SAP Store Buyer role.

An SAP Store Buyer is a person who has been nominated and verified to buy on behalf of a company. To become an SAP Store Buyer, submit the form in SAP Store or send an e-mail to Please note that the verification procedure may take days so my recommendation is to request the role early enough not to get stuck upon trial expiration.


How to Reassign the SAP CAL Subscription to Another S-user?

The prerequisite is that the two users belongs to the same customer account. If this is the case you can request the change by reporting an incident for the SAP Cloud Appliance Library within the component: BC-VCM-CAL.


How to Reassign the Trial Instance to My S-user?

If the trial instance was created by another user there is a third prerequisite to unlock the instance – you need to be an owner in the SAP Cloud Appliance Library account where the instance was deployed.

The first step is to apply for a user in the targeted SAP Cloud Appliance Library tenant:

  1. In your Web browser, enter the access URL that you have received from the initial account owner. For example, the access URL to SAP Cloud Appliance Library should be the following:
  2. On the SAP Cloud Appliance Library welcome page, choose Request Access. The system confirms that you have successfully applied for a user of SAP Cloud Appliance Library.

Note that you need to use the same access URL to complete the procedure and to manage the trial instance afterwards!

Next the initial account owner has to approve your request and add you to the targeted account (ask the initial account owner to logon):

  1. In SAP Cloud Appliance Library, choose Users to display the list of users.
  2. Select the new account owner.
  3. Choose Approve to grant the user permissions.
  4. In SAP Cloud Appliance Library, choose Accounts.
  5. Choose Edit for the account where the instance was created.
  6. On the Account Users tab page, enter the user and then choose Add. Then select the user role Owner and choose Save.

The last step is to unlock the trial instance (logon with your S-user again):

  1. In SAP Cloud Appliance Library, choose Instances to display the list of solution instances.
  2. Select the trial instance.
  3. Choose Unlock.


You must be Logged on to comment or reply to a post.
  • Hi Stanimir

    I am studying usage of SAP CAL for customers who are looking to upgrade their solution manager 7.1 systems.


    Most customers are currently using Solution Manager 7.1 for monitoring, EWA reports and generating stack XML. So a new deployment of SM 7.2 wont hurt as opposed to in-place upgrade.


    Can we use SAP CAL to deploy a pre-configured Solution Manager 7.2 system that can meet the above three functions (and perhaps explore other Solution Manager 7.2 functionalities) and unlock it? Right now I see Edu and Trial editions of Solution Manager on cal. We would want to retain Solution Manager for productive use on cloud.




    • Hello Anil,

      In general there is no problem to use the SAP CAL solutions in productive scenarios. The prerequisites are to order the SAP CAL subscription and to bring the required SAP product licenses for productive use.


      What you need to keep in mind is that the SAP CAL solutions are delivered as they are. So it is not guaranteed that all functional modules that you’d need will come pre-installed and pre-configured. You have the 30 days trial period to evaluate what is in and what you’ll have to add by yourself.


      If you have solution specific questions, I’d recommend to ask them in the community separately to let the experts step in.


      Best regards,


  • Hello.

    I belong to SAP Japan's partner company.

    I confirmed that "S / 4 HANA 1610 FPS 01 Fully-Activated Appliance" requires the following license.

    1.) 7018066 SAP HANA, Runtime edition for Applications & SAP BW - New / Sub
    2.) 7018652 SAP S / 4 HANA Enterprise Management for Professional use
    3.) 7018639 SAP S / 4 HANA Finance for cash management (first 10 units)
    4.) 7018868 SAP BusinessObjects Planning and Consolidation, add-on for S / 4 HANA
    5.) 7018849 SAP Master Data Governance for SAP S / 4 HANA, customers option
    6.) 7018778 SAP S / 4 HANA Advanced Available-to-Promise

    We currently do not use 3, 4, 5 solutions.

    I will ask you a question.

    · If we do not use cash management and BPC, MDG, after 30 days of CAL, can we use without applying these licenses? .

    (Case 1: You do not have to apply a demonstration license to be used inside the company.
    Case 2: You do not have to purchase a license when you POC. )

    · When CM, BPC, MDG are not used, can we turn off the three functions? .

    (If 30 days have elapsed after turning off the 3 functions, do we need those licenses?)


    If we implement new functions other than 1 to 6 licenses, is it possible to apply the license we have?






    • Hi Denis,

      The 30-day free trial license agreement does not include a developer key.

      The SAP CAL subscription itself does not include it too, but it will enable you to bring your own SAP S/4HANA license that may include a developer key.

      Best regards,


  • Hi Stanimir,

    I am trying to create a new trial SAP S/4 HANA 1909 trial instance on AWS. I am getting the error message "The operation Resume is not allowed for the solution instance " My current status on the instance is Undefined. After the validation step (email received) I had to reboot the instance as the screen didn't refresh on its own (as expected), on reboot the error for validation went away but the status remained as Undefined with Activate button under Operations, When I click on Activate I get the above error message. Now sure how to proceed. Can anyone please advice as only 5 days remaining on the free trial.


    Ritwick Gupta

  • HI Stanimir,


    in case we must implement a sap note during our trial period what is the process. Currently SAPOSS RFC does not work even though you placed valid S-user and passwd in the RFC  login credentials .


    Thank you


    • Hi Chris,

      You are not supposed to implement SAP notes during the trial period. The purpose of the 30-day free trial license agreement is to let you test and evaluate the provisioned SAP software as it is.

      Best regards,


  • Hi Stanimir,

    after 30-day free trial period, are you allowed to start the systems in the cloud and install your own  license and run it without the SAP CAL?



    • Hi Alexej,

      In case of termination or expiration of the 30-day Free Trial Agreement, Licensee must immediately cease use of and/or destroy all copies of the Trial Software in its possession, if any.

      If you decide not to use the SAP CAL service the solution is to download, install and configure the SAP Software on your own.

      Best regards,