Story: Widgets loading only after zoom is changed

[stephlef]

Hello experts,

Here is an interesting View-time problem in an SAC story.

Problem: In a story in view time, some widgets are loaded correctly on startup, others won't load until the user changes the zoom of the browser (using Ctrl + mouse scroll, for instance), or starting to navigate in the story (ex. changing some filter). Then the missing widgets load instantly, as if they were already loaded, but just not displayed (the icon of loading charts being displayed instead). The problem appears for all users who tested and on different tenants for the same story.

I'm using MS Edge Version 120.0.2210.133 (Official build) (64-bit)

All widgets in the story (those loading and those not loading) use the same Live Data source (BW query). The issue appears on the 2 pages o the report.This is how widgets that are not loading appear:

They should be loading automatically.

Workaround: A workaround I found before editing this question was to disable this option in the View Time Settings / Global settings: "Enable loading indicator when necessary." However the workaround doesn't work, and the issue reappeared after changing this.

Please help!

Best regards,

Stéphane