Current release of SAP Work Manager offers a great range of functionality:
Work Manager 6.1 components
Please note that all of listed components below are optional .
1) Meter Management Component
When Meter Management Component add-on component is implemented
it adds the following functionality to the core Work Manager application:-
When Customer Service Component add-on component is implemented
it adds the following functionality to the core Work Manager application:-
Basic customer information, including contact and address information
3) Crew Management Component
When Crew Management Component add-on component is implemented
it adds the following functionality to the core Work Manager application:-
It allows supervisors and team leaders to manage their crew
2031174 - Software Release Note - SAP Work Manager 6.1
2017941 - Release Restrictions Note - SAP Work Manager 6.1
1936034 - SAP Work Manager ABAP AddOn Installation Master Note
Deployment options :-
SMFND 610_700 with Support Package 03
SMERP 610_700 with Support Package 03
BC set to activate:
/SMERP/SAP_WORK_MANAGER_61_REF : SAP Work Manager 6.1.0 BC Set - Reference
2) Work Manager 6.1 with LAM & Inspection Rounds (SAP ERP 6.0 System with EHP5 or above)
Install the following ABAP AddOns in ERP System:
BC set to activate:
/SMERP/SAP_WORKMGR_61_EHP5_REF : SAP Work Manager 6.1.0 for EHP5 with LAM BC Set - Reference
3) Base SAP Work Manager 6.1 with Meter Management Component 1.5 ( SAP ERP 6.0 Component IS-UT 600 Support Package 15 (or higher) with Enhancement Package 0 (or higher) )
Install the following ABAP AddOns in ERP System:
BC set to activate:
/SMISU/SAP_METER_MGMNT_15_REF : SAP Meter Management 1.5 BC Set - Reference
4) Base SAP Work Manager 6.1 with ERP Customer Service Component 2.0 (Customer Service Component 2.0)
SMFND 610_700 with Support Package 03
SMERP 610_700 with Support Package 03
BC set to activate:
/SMERP/SAP_CUST_SERVICE_20_REF : SAP Customer Service 2.0 BC Set - Reference
NOTE: Linear Asset Management (LAM) is not supported by SAP Customer Service 2.0 application.
5) Base SAP Work Manager 6.1 with Crew Management
Install the base SAP Work Manager 6.1 Add-on as in option 1) or 2).There is no specific BC set activation required for crew Management other than importing some Agentry changes. Please refer "SAP Work Manager Add-on component installation version 6.1" for additional details.
Upgrade from existing Work Manager 6.0 SAP ABAP Add-On
Reference notes:
1936049- How to upgrade ABAP AddOn SYCLO 3XX_700 to SMCRM 610_700 (Steps are similar for Work Manager 6.1)
1828657 to get more information about planning the installation and upgrades of the ABAP add-ons SMFND, SMERP, SMISU, and SMCRM.
SAP ABAP Add-On download links
service.sap.com/SWDC
SAP Mobile Solutions
-> Mobile Add-On for SAP -> MOBILE ADD-ON FOR ERP -> MOBILE ADD-ON FOR ERP 6.1
POST Installation switch activation
Activate switch /SMERP/EPH5_EAM_BUS_FUNC if you’re using LAM - (SFW5)
Work Manager 6.1 Documentation
For the latest version of the installation guide and documentation, see the SAP Service Marketplace at http://service.sap.com/instguides -> SAP Components -> SAP Work Manager.
Additional SAP notes for Work Manager 6.1:-
1828657 - To get more information about planning the installation and upgrades of the ABAP add-ons SMFND, SMERP, SMISU, and SMCRM.
1982598 - GIS Integration Support for Mobile AddOn 6.10 for further integration details
1936034 - SAP Work Manager ABAP AddOn Installation Master Note
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