sap b1 10.0 cannot set Outlook Integration Add-on to automatic

[a_17mango]

When I set Outlook Integration Add-on to automatic, this window prompts

This is prompted when I choose to go and reinstall addon

My server system is 64-bit

Where to find the Outlook Integration Add-on 64-bit installation package？

[nidhisingh14]

Hi a_17mango

Could you completely uninstall the outlook add-on and then register same again. Make sure there is no other active connection to company database where we are changing add-on status to automatic and then please check whether you could set add-on to automatic then ?

Thank You.

Kind Regards
Nidhi Singh
SAP Business One Support