Unable to trigger Returns order for In-house repair

[paf]

I am testing the in-house repair process in a vanilla S/4HANA 2022 On-prem instance.

Specifically, I am testing the process whereby the Return order we need in order to receive the defective item is triggered for the repair object from the Perform prechecks details apps.  When I click on Returns order the system issues the following error message:

Item Item 10: Activity "" is only allowed if the produc: Activity "" is only allowed if the product is received.

The application log has no further info other than the error number:  CX_MSR_TRC 176

I have checked the config as described under Integrate In-House Repair with Advanced Returns Management and I think the requirement are covered (as far as they were understandable to me at least)

I would appreciate any insights on how to fix this.

Thanks

 

[paf · Accepted solution]

The issue turned out to be a missing entry in IMG Activity under Activate and Rename Follow-Up Activities for:

0001 - Receive into Plant