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What’s New in SAP Business ByDesign as of August 2016: Approval for Manual Customer Invoice and Credit Memo

In this blog, we’d like to introduce you to one of the things that are new or have been changed in the August 2016 version of SAP Business ByDesign.

Of course you can find more information in the What’s New in SAP Business ByDesign documentation, which is available online.

Today, we are going to talk about enabling and defining the approval process for manual customer invoice and credit memo documents.

You can now set up approval process for manual customer invoices and credit memos if the documents exceed a defined threshold. The reporting line manager of the user who releases these documents or a specified direct approver can approve these documents.

You can enable the approval for manual customer invoicing documents with a new business option available in Business Configuration work center, see the below screenshot.


The approval process can be defined in Approval Processes view under Application and User Management work center, where in you can define the threshold (absolute gross total) based on which the customer invoicing documents qualify for an approval and also set the approver. The following screenshots depict the steps to define the approval process.




When you release customer invoicing documents and if they meet the condition defined in approval process, then they are submitted for approval.

The person responsible for approving the invoicing document can review and approve the invoicing documents from Managing My Area work center, Approvals view.


For more information on approval process for manual customer invoicing documents, see Quick Guide for Invoice Requests.

Are you familiar with the What’s New video in SAP BusinessByDesign? You can have a look at it here.

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      Author's profile photo Weerakhan Tantiphaiboontana
      Weerakhan Tantiphaiboontana

      Dear Smitha,

      Thank you for your informative post. We try to activate this in a tenant that already contains data (customer invoices and credit memos). The system does not allow us to complete the scope. Please suggest on how we can activate this functionalities for the tenants that already contain data.

      Thank you so much.

      Author's profile photo Rohit Acharya
      Rohit Acharya


      You can activate this feature in a tenant once all the manual customer invoices are in the status released.

      There should not be any in preparation manual customer invoices/credit memos in the system.