Hashtags used at @SAPSupportHelp

If you are interested in anything related to SAP Product Support, @SAPSupportHelp handle is the account to follow at Twitter.

We’re posting an average of 30 messages per day covering most of SAP product components as well as SAP Support programs, services, and education. Maybe you’d like to select only those posts related to your areas of interest. Thanks to hashtags that’s quite easy.

As you probably know, the hashtag is likely the most popular means of categorizing content on social media and facilitate a search for it. It also allows you to participate in a conversation as well as to connect and engage with other social media users based on a common theme or interest.

Whenever a hashtag is added to one post, it is immediately indexed by the social network and searchable by any user.

Once someone clicks on a hashtag, they’ll be brought to a page that aggregates all of the posts with the same hashtagged keyword in real-time.

For instance, if you see a post with a #SAPBI hashtag and want to look for other tweets posted of that component

Clicking on #SAPBI, you’ll get the following  page:

You can also search by an specific hashtag using the search box at Twitter and save your search for the future (In this case we have used as search terms #SAPBI and @SAPSupportHelp to get all posts published by our handle with that hashtag)

There’re also some free web applications like IFTTT (an abbreviation of “If This Then That”) that allows users to create chains of simple conditional statements, called “recipes”which are triggered based on changes to other web services.
An example “recipe” might consist of when a specific hashtag is used on Twitter add the Tweet to a Google spreadsheet. That can make easier to be aware of posts containing the hashtags of your interest.

For a current list of hashtags that we’re using to categorize our content, see table here below. 

This is a very large list of hashtags, indeed!. But the rule to get the hashtag is quite simple: #SAP+component or #Name of the Program/Service.

Hope this helps you to find the information you need about SAP Product Support at any time.