CRM and CX Blogs by SAP | SAP Community

Join our Exclusive SAP Customer Checkout Training On-Site in New York in January 2024

!!! UPDATE: This training will not take place in the mentioned period. New dates to be published!!! Hello, Are you ready to take your expertise in SAP Customer Checkout to the next level ? We are thrilled to announce our upcoming on-site training ...

Navigating the Retail Renaissance with SAP Order Management Services at NRF 2024

In the dynamic retail tapestry, from intimate coffee houses to specialized pet stores, European DIY retailers to global CPG manufacturers, a revolution is brewing, led by SAP Order Management Services. These services are not mere tools but c...

Introducing Expert Deep Dive Live Sessions for SAP Commerce Cloud Administrators

Abstract This blog post introduces a series of four expert deep dive live sessions tailored for System Administrators and Dev-Ops Managers involved in SAP Commerce Cloud (in the Public Cloud, aka. CCV2) projects. Each session addresses crucial aspect...

Introduction to the Live Session Series: SAP Commerce Cloud - System Administrator

Please note: The expert deep dive live sessions for SAP Commerce Cloud System Administrators have replaced the live session series in this blog post. If you want to know more, make sure to check this blog post. The current blog post is only kept for...

SAP Premium Engagement Session "Replatforming - Integration strategy for the transition to cloud and hybrid landscapes" (Virtual, November 23, 2023)

Virtual November 23, 2023 Agenda Slides & Recording Dear Valued Customer, The SAP Premium Engagement Session ‘Replatforming - Integration strategy for the transition to cloud and hybrid landscapes’ took place virtually on November 23, 2023. Please...

SAP MaxAttention Innovation Workshop "Downtime Optimization for SAP S/4HANA Move" (22 de Novembro, 2023)

Virtual 22 de Novembro, 2023 Agenda Gravação & Deslizamentos Caro cliente, Temos o prazer de o convidar para o SAP MaxAttention Innovation Workshop focado em 'Downtime Optimized Conversion for SAP S/4HANA' que terá lugar virtualmente a 22 de nove...

SAP MaxAttention Innovation Workshop "Downtime Optimization for SAP S/4HANA Move" (Noviembre 22, 2023)

Virtual Noviembre 22, 2023 Agenda Grabación & Diapositivas Estimado Cliente, Nos complace invitarlo al SAP MaxAttention Innovation Workshop centrado en 'Downtime Optimized Conversion for SAP S/4HANA' que tendrá lugar virtualmente el 22 de noviemb...

SAP MaxAttention Innovation Workshop "SAP Business Technology Platform – Unleash the Power of Business Data" (Virtual, November 21, 2023)

Virtual November 21, 2023 Agenda Slides & Recording Dear Valued Customer, The SAP MaxAttention Innovation Workshop focusing on ‘SAP Business Technology Platform – Unleash the Power of Business Data” took place virtually on November 21, 2023. Plea...

Presenting Live Sessions: Meet SAP Customer Experience Solutions

Greetings SAP Community! Welcome to another blog post presenting a new learning asset created for the SAP Customer Experience Solutions portfolio. This time is a brand new series of four Live Sessions: Meet SAP Customer Experience Solutions. Backgro...

SAP MaxAttention Innovation Workshop "SAP Business Technology Platform – Development Models" (Virtual, November 7, 2023)

Virtual November 7, 2023 Slides & Recording Agenda Dear Valued Customer, On November 7th, we delivered a virtual SAP MaxAttention Innovation Workshop sharing the latest details and experiences for “SAP Business Technology Platforms – Development...

SAP MaxAttention Innovation Workshop “Transition to SAP S/4HANA Using Downtime-Optimized Conversion” (Virtual, November 16, 2023)

Virtual November 16, 2023 Agenda Slides & Recording Dear Valued Customer, The SAP MaxAttention Innovation Workshop focusing on ‘Transition to SAP S/4HANA Using Downtime-Optimized Conversion’ took place virtually on November 16, 2023. The agenda c...

Your voice matters: Help us improve SAP for Me and the representation of support

SAP Customer Engagement Initiative (CEI) enables SAP customers and partners to influence SAP’s solutions and participate in the development of products that better meet their needs and help their business. With this, SAP is able to create solutions w...