In this blogpost we would like to highlight for you our top tips on How to add or change S-user ID authorizations in SAP for Me. To start a little more information on Authorizations: Authorizations are permissions required to fulfil certain supp...
Hello All, Thank you for taking the time to read this blogpost! We hope it will clear up any doubts you have about S-User IDs and SAP Certification. SAP provides many different types of User IDs, you can find a recent blog post dedicated to this t...
About 18 months ago, I ran two industry workshops to present our point of view on the Future of Automotive Retail, one in Jakarta and one in Bangkok. In the workshops, I covered the topics of the impact of the agency model, the experience of th...
P-user ID is a Public user ID and is created on the SAP Community How to create a P-user ID: First and foremost, I would suggest you to login to the SAP Community i.e; https://community.sap.com and then click on ‘User’ icon and click the ‘ ...
Lead management is one of the key ingredients to a successful sales process. Adopting this capability can have a significant impact on your sales turnover and give your sales reps clearer insights into their sales pipeline. This blog explains why lea...
You can get real-time support anytime and anywhere. In this blog post, you will learn all about How to create a support case in SAP for Me. The case form is used to report technical/functional issues with an SAP product or SAP support application....
Researching a company or assessing your own company and figuring out where its gaps and opportunities are can take a significant amount of time. The FLASH Enterprise Maturity Assessment is a new, free digital, self-serve tool from the Global Value Ad...
How the Customer Data Platform is Redefining Retail By Peter Gergen, Solution Architect CX Currently, there is a transition from traditional retail experiences, characterized by generic product placements, impersonal offers and often frustrating ch...
A Deeper Analysis of the Benefits of a Customer Data Platform By Peter Gergen, Solution Architect CX A Customer Data Platform (CDP) offers companies a wide range of benefits when it comes to using and managing their customer information. A CDP giv...
A Deeper Analysis of the Benefits of a Customer Data Platform By Peter Gergen, Solution Architect CX A Customer Data Platform (CDP) offers companies a wide range of benefits when it comes to using and managing their customer information. It enable...
A Deeper Analysis of the Benefits of a Customer Data Platform By Peter Gergen, Solution Architect CX A Customer Data Platform (CDP) offers companies a wide range of benefits when it comes to using and managing their customer information. It enables...
Advantages and demands of customer data optimization By Peter Gergen, Solution Architect CX As a company, you have a wide range of interactions with your customers: through your website, newsletter, or personal meetings at trade shows. Your custome...
The benefits of the SAP Customer Data Platform in Finance Institutes By Peter Gergen, Solution Architect CX Welcome to the era of customer-centricity in the insurance industry! To excel in an increasingly competitive landscape, effectively leverag...
The Way to the Perfect Set of Use Cases As a CX architect, I am regularly confronted with which use-cases are suitable for improving the customer experience. This question comes not only from sales staff, but often directly from the customers themse...
Maintaining a service connection is crucial when you report a case to SAP since it enables a support engineer to remotely access your system and start an analysis without your presence. This helps support engineers to directly observe an issue as par...
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