Customer Experience

Streaming services have seen major growth during COVID-19 as lockdown regulations encouraged people to stay indoors, shifting consumer behavior. How can streaming services remain relevant after the pandemic? Results from a survey show that... Read More »

Jessica is about to get married. No, not a big event, just friends & family. White dress, yes, for sure. She dreamt about that when she was a kid. Henry, no, he would not dare to bring his new girlfriend. I don’t know Jessica or Henry. But... Read More »

This blog is the 2nd in a series on SAP Sales Collaboration and the ongoing integration developments with Microsoft Teams, SharePoint, and the SAP Platform. View Part 1 >> Amongst the most important collaborations for an organization... Read More »

Upcoming Customer Engagement Sessions in SAP Sales Cloud We are excited to introduce the following SAP Customer Engagement Initiatives (CEI) in SAP Sales Cloud. Don’t miss out on these opportunities to share your feedback and engage with... Read More »

If you want to know more about SAP software releases or platform availability, PAM is the portal you are looking for!    The Product Availability Matrix is an SAP Portal containing information about:  Available Product... Read More »

Virtual November 30 Agenda Dear Valued Customer, We are pleased to invite you to the SAP MaxAttention Innovation Workshop focusing on SAP HANA native storage extension taking place virtually on November 30, 2021. Please find the current agenda for... Read More »

With the holiday season rapidly approaching, SAP is completing preparatory initiatives to ensure successful sales events for all participating SAP Commerce Cloud customers. SAP understands the importance of these events, and as a result, does... Read More »

The last few years have become an inflection point in the way we engage with customers and the demand for producing on-brand, professional-grade content at scale is now the gold standard. As we continue to push forward in the months ahead,... Read More »

To deliver the best Customer Experience, you need to understand the needs of your audience, engage with your customers, and deliver on your promises. SAP CRM and Customer Experience solutions help you to attract and retain customers, while growing... Read More »

If you are an SAP PartnerEdge Sell Gold/Silver (former VAR Delivered Support Partner) or an end customer of SAP and having issues creating an incident here are some checks that can quickly resolve the issue. The Customer Incident Management... Read More »