Note to SAP Community members: SAP recognizes the importance of the integrity of the SAP Community. In an effort to continue to support the community and at the same time adapt to this time of uncertainty, we are creating a temporary space for... Read More »
A Service Technician upon visiting customer site may realise that he is short of a spare part. The operation is at critical juncture and there is an urgency to procure the spare part.
The Service Technician will have to rush to the warehouse, get... Read More »
In this blog, i would like to put some light on SAP FSM TEAM functionality.
Consider a service order is created and this order cannot be completed/worked by single technician where a team of technicians are required to work upon. In this... Read More »
With SAP Field Service Management mobile app, technician can log in the mobile App in his iPad and work on the assigned service call. Upon completion of the service process, the technician books time effort and expenses. Dispatcher can review the... Read More »
Technician can use the FSM Field Service Mobile app for iOS to accept and work on service calls, to execute checklists, to view current inventory, to log effort and expense, and so on.
After a service call is assigned to a technician and released in... Read More »
Summary: This blog will give details about what is Crowd Service in Field service Management (FSM), what are crowd services benefits, prerequisites for configuration of SAP FSM crowd service and the configuration steps etc.
WHAT IT IS
A crowd... Read More »