SAP Conversational AI

Internal ticket handling can be an issue for many companies. Often, ERP-System are complex and thus, IT ticket response time is slow due to the high manual effort involved. In turn, this keeps users waiting to get their issues resolved.... Read More »

It’s always a pleasant experience to share ideas and insights about chatbots and digital assistants to customers, partners, SAP employees, and developers around the world. Recently, the SAP Conversational AI team had the great opportunity to... Read More »

Previous blogs describe the Operations Control Center (OCC) as an integral part of SAP’s best practice operational model for IT organizations. It is responsible for services such as IT Monitoring, Alerting, Reporting/Analytics,... Read More »

Digital assistants play a crucial role in the UX of every application. They are everywhere! Is not that all applications should have one, just make sure they add its value to the whole. Their massive adoption is a clear sign of their importance in... Read More »

I am very happy to introduce our Topic of the Month activities in SAP Community with this blog post. I take this opportunity to first un-zoom from our product, SAP Intelligent RPA, and describe SAP’s broader strategy for low-code/no-code process... Read More »

Introduction Microsoft Graph API is a powerful tool that allows you to access a range of Microsoft products and their various functions. In this article you will learn how to integrate it with an SAP Conversational AI-based chatbot without using any... Read More »

We are excited to announce that this year’s WiDS Silicon Valley @ SAP conference will be virtual and provide an opportunity for our larger community to attend.  This conference aims to bring together Data Scientists, Data Engineers,... Read More »

Hello There, In this blog post, I want to explain how developers can easily leverage the functionalities for Integrating SAP Intelligent Robotic Process Automation 2.0 bot with SAP Conversational AI. Here, we are getting Grand Total from Invoice by... Read More »

Introduction: SAP Conversational AI is an end-to-end chatbot platform combined with a digital assistant designed  for the enterprise. Train, build, connect and monitor intelligent chatbots in one unique interface to automate tasks and... Read More »

Previous blogs describe the Operations Control Center (OCC) as an integral part of SAP’s best practice operational model for IT organizations. As the operations part of “DevOps” (the Innovation Control Center or ICC covering the... Read More »