SAP Cloud for Customer integration with SAP Marketing

Dear Community, The 2002 Release (February 2020) for SAP Cloud for Customer is just about a month and a half away. Please find a visual timeline for the release and the upgrades. I have also added the hotfix (HFC) dates along with other important... Read More »

Introduction: Most of the peoples are not aware how to configure the SMS settings in SAP ERP system. There are many blog posts which says the standard configuration of the SCOT using 3rd party API. But this blog post is explicitly for the customer... Read More »

Introduction Thanks to Augmented Lead Context, sales employees can be supported with context-related lead information that enhances your sales representatives with more detailed follow-up activities. Gathering business specific interaction data from... Read More »

Summary: Today, Customers using SAP Cloud For Customer,  report  issues and create support incidents through a built-in support  model, directly from the solution, this has been and will remain the best and easiest way to contact SAP for... Read More »

  The Cambridge Dictionary defines “tacit knowledge” as knowledge you do not get from being taught, but rather from personal experience. It’s a concept that Tacit Knowledge, an SAP partner with offices in San Francisco, New York,... Read More »

The purpose of this blog is to guide you on how best to log an incident with the C4C Integration Support team. Firstly, when logging an incident with the team, please provide the following information where possible: Description of the... Read More »

SAP Marketing Cloud Segmentation Model: SAP marketing cloud Segmentation Model enables to identify the right target group of audience by segmenting high volumes of customer data.. These data sets are in the form of attributes and attributes... Read More »

SAP Marketing Cloud is a cross-industry solution that enables Marketing and Sales to focus on the right customers. Marketing Cloud provides an individualized, contextual marketing experience to the customers. Contextual Marketing is a... Read More »

SAP Hybris Marketing Cloud Integration with Salesforce Usually, companies use Marketing cloud to streamline, automate, and measure marketing tasks and workflows and to schedule and track marketing campaign especially email campaigns and mass... Read More »

Hello All SAP CX and SAP C/4HANA enthusiasts!! Yes, this is what we all should get used to now (SAP Hybris name being replaced by SAP Customer Experience)! The biggest SAP Customer Experience event of the year is approaching, this time around with... Read More »