SAP Cloud for Customer integration with SAP Marketing

Introduction This is the first part of a series of blog aiming to introduce and familiarize to use the SAP Cloud Platform Integration (CPI) . The series will contain following topics Introduction – This blog HCI tooling (Eclipse Based) and... Read More »

In this blog we will touch upon how Text Collections are replicated between C4C and external systems(ERP,CRM,S/4 etc.). In Cloud for Customer Text collections or Notes can be maintained in multiple objects for e.g. Sales Quote, Orders, Materials... Read More »

Introduction: Most of the peoples are not aware how to configure the SMS settings in SAP ERP system. There are many blog posts which says the standard configuration of the SCOT using 3rd party API. But this blog post is explicitly for the customer... Read More »

Companies ask for a system infrastructure that allows the use of the SAP Marketing Cloud as a central global solution for Customer Profiling, Segmentation and Campaign Orchestration, while multiple Sales Cloud instances run in parallel for different... Read More »

You find questions and answers to the topic B2B Contact-to-Account Relationships and SOAP-based Integration: How do I switch on B2B Relationship functionality? You will find the “contact projection” switch in the Set Up Your Marketing Solution... Read More »

Summary: Today, Customers using SAP Cloud For Customer,  report  issues and create support incidents through a built-in support  model, directly from the solution, this has been and will remain the best and easiest way to contact SAP for... Read More »

This blog refers to a deprecated feature as of C4C release 2211. The replacement functionality is explained in this post: Moving Analytical content via Transport Management Hi all: Here, I am faced with the question on how to move my reports, data... Read More »

Introduction Thanks to Augmented Lead Context, sales employees can be supported with context-related lead information that enhances your sales representatives with more detailed follow-up activities. Gathering business specific interaction data from... Read More »

Dear Community, The 2008 Release (August 2020) for SAP Cloud for Customer is just about a month away. Please find a visual timeline for the release and the upgrades. I have also added the hotfix (HFC) dates along with other important dates. Please... Read More »

SAP Marketing Cloud is a cross-industry solution that enables Marketing and Sales to focus on the right customers. Marketing Cloud provides an individualized, contextual marketing experience to the customers. Contextual Marketing is a... Read More »