SAP Hybris as a Service on SAP Cloud Platform (retired)

Introducing Text Analysis for everyone… Text Analysis microservices – built on SAP HANA – allow you to process unstructured textual content from a variety of document formats and transform it into structured data without the liability or... Read More »

Three weeks back at Mobile World Congress (MWC) in Barcelona, SAP for the first time showed how we are leveraging the SAP Cloud Platform to drive a digital fan experience, and how teams, venues and sponsors alike can benefit from turning this it... Read More »

Having a reliable system that can process orders coming through worldwide retail branches of the store for international clients is a must-have. With around 4 mln users monthly, the B2C online store needs some enhancements in its operating... Read More »

“Disruption” is a word you hear thrown around a lot in the tech world. Everyone wants to disrupt, while at the same time they fear being on the receiving end of it. At the recent SAP Hybris LIVE: Digital Summit 2017, Carsten Thoma, president... Read More »

The SAP Cloud Applications Studio (also known as Partner Development Infrastructure / PDI or simply Software Development Kit / SDK) is widely used by customers and partners to create customer-specific extensions for SAP Hybris Cloud for Customer... Read More »

Customer Experience in Energy and Utilities Customer relationship management (CRM), the process a customer goes through when considering a process or service, is something every company needs to implement. However,few companies define Customer... Read More »

In the past few years it has become clearer and clearer that solutions and services will no longer be successfully achieved by one solution that we know today. And yet, service providers and vendors have come to expect seamless solutions and... Read More »

SAP Hybris Revenue Cloud which includes CPQ, Order Management and Subscription Billing capabilities has been designed to allow companies to monetize disruption and go beyond Quote-to-Cash in the digital economy. Monetize disruption and go beyond... Read More »

Over last four weeks I had a pleasure to represent SAP Hybris on three different conferences that focus around content, communication and user assistance. Why? For last three years I’m going to various conferences preaching that there is a... Read More »

In my latest blog, “Alexa, Help me to Better Serve My Customers”, the opportunity to enhance the experience of the largest portion of our utility customer base was discussed. Millennials demand streamlined interactions, often centered around... Read More »