SAP Sales Cloud

As Microsoft and SAP aim at strengthening their collaboration, here is another example of integration of Microsoft Teams with the new Intelligent Sales and Service Cloud V2 launch by SAP. SAP Sales and Service Cloud V2 is the newly launched product... Read More »

Overview: Built-In Support is a digital support platform which allows user to find help, create tickets and contact support right in your sales cloud application. The support model seeks to achieve a qualitative  upgrade in customer support... Read More »

Last 2 weeks, we hosted a highly successful partner event to celebrate the launch of SAP Sales and Service Cloud v2 by our Product Management Team. The event was held in three locations – Hudson Yard, Palo, and Downers Grove – and was... Read More »

Hi there SAP Community! Fernando from the CRM & CX Product Learning CoE team writing this post about the recent update of our SAP Sales Cloud and SAP Service Cloud Integration and Extensibility training courses to the version 2211 of the... Read More »

Some Background Since the beginning of this year I have been conducting monthly live sessions on the topic Print form adaptation with Adobe LiveCycle Designer for SAP cloud solutions where I show how to implement typical use cases, solve common... Read More »

Hello Everyone, I’m Deepali and I’m the Portfolio Manager for SAP Sales Cloud training and enablement within the SAP Customer Experience Product Learning team. On behalf of the team, I am pleased to announce the release of the following course... Read More »

In today’s fast-paced business world, effective communication is essential. With so many different platforms available, it can be challenging to keep track of all your emails and contacts in one place. However, with the new capability to sync... Read More »

Hello Everyone, I’m Deepali and I’m the Portfolio Manager for SAP Sales Cloud training and enablement within the SAP Customer Experience Product Learning team.  We at SAP Learning are working on transforming our platform, content and... Read More »

Please join our 3 part webcast series to learn more about SAP Sales Cloud Version 2, it’s modern cloud architecture, and re-designed business functions, delivered with a delightful user experience. Get insights into released capabilities and... Read More »

O que é CRM? CRM é a sigla para Customer Relationship Management, que em português significa Gestão de Relacionamento com o Cliente. O CRM é um conjunto de práticas, estratégias e tecnologias que permitem às empresas gerenciar e analisar as... Read More »