SAP Field Service Management

One question I sometimes hear posed by customers, partners, and other SAP users revolves around SAP Field Service Management’s approach to handling long-cycle scheduling for multi-day, week, month, or longer jobs, primarily focusing on the... Read More »

  PILLER Blowers & Compressors produces high-performance blowers and compressors and customized solutions to meet specific requirements of various industries. Its global network of wholly owned subsidiaries and joint ventures enables it to... Read More »

In this blog, I will discuss how to increase customer satisfaction and simplify touchpoints using the Customer Self-service Portal within SAP Field Service Management. Specifically, we will see how the Self-service Portal helps (a) assist in faster... Read More »

Introduction: This blog will guide you how to create service quotation from service order using a FM. This scenario is applicable when there is a need to create service quotation from any external system like MS CRM, Salesforce etc. Solution: You... Read More »

  Patterson Dental, a division of Patterson Companies, Inc., headquartered in St. Paul, Minnesota provides dentists across the United States with a large range of products from toothbrushes and gloves to digital imaging and operating room... Read More »

These blog post series are part of a series of technical enablement sessions on SAP BTP for Industries.Check the full calendar here to watch the recordings of past sessions and register for the upcoming ones! The replay of this session available... Read More »

Throughout the remainder of 2023, I will continue my blog series that discusses the core features of SAP Field Service Management.  In this blog, I will discuss the Field Service Management, mobile app, and how its simple, intuitive, user... Read More »

The topic “Duty of work time recording” is a hot discussed topic in the working world, also  emphasized by a judgement of the European Court of Justice in 2019. Employers are now faced to the question how their employees should record... Read More »

This week on May 1st we celebrated Labour Day also known as the International Workers’ Day. I am thankful not to have experienced a time where it is normal to work up to 16 hours per day and 6 days per week. The 8-hour movement was a significant... Read More »

In the working world, companies frequently find themselves in a split between data protection,  efficiency and customer service – which is also the case when it comes to time tracking using SAP Field Service Management (SAP FSM). Specifically,... Read More »