SAP Cloud for Customer integration with SAP CRM

This blog talks about the different types of issues encountered while C4C interacts with CPI/HCI during the execution of Integration scenarios involving On Premise integration or Cloud integration. As a part of this blog, I will emphasize majorly on... Read More »

Dear community members, The 1902 Release (Feb 2019) for SAP Cloud for Customer is coming up soon. With this blog we want our customers and partners to be informed about the upcoming timelines and important dates with the 1902 release. Please find a... Read More »

The purpose of this blog is to guide you on how best to log an incident with the C4C Integration Support team. Firstly, when logging an incident with the team, please provide the following information where possible: Description of the... Read More »

Introduction: This blog contains how to integration SAP Cloud for Customer  with an existing on premise SAP CRM system using PI system. This blog is intended only as a guide to help you prepare and apply the steps necessary for successful... Read More »

Recently I was involved in a project where I had to integrate CRM with C4C. Through this blog I would like to share my experience of interfaces I worked upon on this project. This blog will focus mainly on task done on CRM on premise side.... Read More »

This is continuation of blog CRM-C4C integration In this blog I would share steps to set up CRM system for initial load and delta load of marketing attribute to C4C. Transfer of marketing attribute also takes place through Idocs SAP by standard has... Read More »

This is continuation of blog CRM-C4C integration In this blog I would share steps that we followed for account & its relationship data transfer. Below steps were carried out Once crmpcd_create_connectivity_sim is executed with account as scope,... Read More »

Yes, you got it right !!! Our world is turning more and more digital every day. The customer journey is more complex now than ever. Engaging with them, in the right time and the right way is no small deed. With the right solutions to customers, they... Read More »

Dear Community, The 1811 Release (Nov 2018) for SAP Cloud for Customer is about a month away. Please find a visual timeline for the release and the upgrades. I have also added the 1808 Hotfix schedule along with other important dates. Please... Read More »

Hello All SAP CX and SAP C/4HANA enthusiasts!! Yes, this is what we all should get used to now (SAP Hybris name being replaced by SAP Customer Experience)! The biggest SAP Customer Experience event of the year is approaching, this time around with... Read More »