SAP Cloud for Customer integration with SAP CRM

Dear Reader, To read my series of blog posts on CPI, you can click on the links below:  My adventure in learning CPI || Part 1 || All about SAP Cloud My adventure in learning CPI || Part 2 || Deployment Models My adventure in learning CPI ||... Read More »

Introduction This is the first part of a series of blog aiming to introduce and familiarize to use the SAP Cloud Platform Integration (CPI) . The series will contain following topics Introduction – This blog HCI tooling (Eclipse Based) and... Read More »

In this blog we will touch upon how Text Collections are replicated between C4C and external systems(ERP,CRM,S/4 etc.). In Cloud for Customer Text collections or Notes can be maintained in multiple objects for e.g. Sales Quote, Orders, Materials... Read More »

Enabling Web-Service Message Monitoring This option helps you to view the payload, check the error message and detailed error log(wherever applicable) Above Questions needs to be enabled if you want to view Web Service Message Monitoring view and... Read More »

At one of our customers we wanted to implement the Exactly Once In Order mechanism. By default, this function is not available in SAP Cloud Platform Integration. There’s already a Exactly Once mechanism available. This is also not a standard... Read More »

This blog talks about the different types of issues encountered while C4C interacts with CPI/HCI during the execution of Integration scenarios involving On Premise integration or Cloud integration. As a part of this blog, I will emphasize majorly on... Read More »

Summary: Today, Customers using SAP Cloud For Customer,  report  issues and create support incidents through a built-in support  model, directly from the solution, this has been and will remain the best and easiest way to contact SAP for... Read More »

Recently I was involved in a project where I had to integrate CRM with C4C. Through this blog I would like to share my experience of interfaces I worked upon on this project. This blog will focus mainly on task done on CRM on premise side.... Read More »

Dear Community, The 1908 Release (August 2019) for SAP Cloud for Customer is just about a month and a half away. Please find a visual timeline for the release and the upgrades. I have also added the 1905 hotfix (HFC) date along with other important... Read More »

As a part of the SAP Enterprise Support Advisory Council (ESAC), we are continuously co-innovating and collaborating with our customers, targeted on the development and continuous enhancements of the SAP Enterprise Support offering. In Q3/2016, we... Read More »