SAP Utilities Customer Engagement
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Utility and Oil&Gas companies face huge business challenges every day managing their assets through the entire lifecycle – from the very first planning, all the way to the decommissioning. In order to be successful they must overcome these... Read More » -
I got an activity tracker a few months back, mostly because I was curious. But besides counting my steps, my heart rate and showing the time, how much more could it be? It’s like a smart meter on my arm I thought. So worst case, it looks like a... Read More » -
Preface Before I start this blog on the complex data structure and features of print work-bench to achieve the complex requirements of different correspondence, hope you enjoyed my previous... Read More » -
What is Print Workbench? Print Workbench is a tool used as Basic or Central development environment for creating standardized outgoing correspondence, and is used for printing/RDI-outbound purpose in IS-Utilities. We find this as a very efficient... Read More »
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In my latest blog, “Alexa, Help me to Better Serve My Customers”, the opportunity to enhance the experience of the largest portion of our utility customer base was discussed. Millennials demand streamlined interactions, often centered around... Read More » -
It’s official, folks! According to the US Census Bureau, Millennials have officially surpassed Baby Boomers and are now the largest generation in the U.S. Although this is the first time we’ve officially recognized the demographic shift,... Read More »
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There was a time when utility companies enjoyed both kinds of power – the kind that traveled through circuits or pipes as electricity, water, or gas, and the type that moved between the utility and its customers as energy potential. Subscribers... Read More » -
SAP’s Customer Engagement Initiative (CEI) offers a range of projects where SAP development looks to engage with customers to influence future solutions. Project activities can include discussing innovative ideas and concepts, specifying future... Read More »