SAP Cloud for Customer core applications

When you want to integrate SAP Sales Cloud or SAP Service Cloud (formerly known as SAP Cloud for Customer “C4C”, in the following referred to as “cloud”) with other systems like SAP S/4HANA or SAP ERP, etc. you have to take... Read More »

Dear Community, The 2302 release (February 2023) for SAP Sales and Service Cloud is approaching. We will be adding the release webcast-related information and assets here in our community. This will allow you to access the on-demand recording after... Read More »

Overview SAP Cloud for Customer (C4C) is an SAP cloud solution which helps you manage day-to-day sales and service interactions efficiently by sending and receiving signals between front and back-office solutions and providing a single view of the... Read More »

When dealing with opportunities, status management is an important way to keep track of your deal progress. SAP Cloud for Customer (C4C) offers 2 approaches to handling statuses in opportunities – standard and custom status handling. This blog... Read More »

Navigating today’s market is no walk in the park. Navigating today’s market is no walk in the park. So how do top brands set their service and sales teams up for success — delivering an engaging experience for the customer every step of the... Read More »

The design of sales and service processes is always a key challenge. To make the business process more robust and efficient, we all need to automate certain tasks. Here, I will be highlighting a key feature of SAP C4C for sending out automated... Read More »

Dear Community, The 2211 release (November 2022) for SAP Sales and Service Cloud is just over the hill. We will be adding the release webcast-related information and assets here in our community. This will allow you to access the on-demand recording... Read More »

Lead management is one of the key ingredients to a successful sales process. Adopting this capability can have a significant impact on your sales turnover and give your sales reps clearer insights into their sales pipeline. This blog explains why... Read More »

Embedded SAP Analytics Cloud in C4C Since 2105 Release SAP Cloud for Customer does not only have native Business Analytics to provide insights into your data but also offers embedded Analytics (based on SAP Analytics Cloud – SAC)... Read More »

Hello! This blog post belongs to a Tutorial Blog Post series about where its simulating a sales transaction on buying a new refrigerator using a SAP AppGyver custom app, while consuming different SAP and 3rd party services. As we saw in the previous... Read More »