SAP Cloud for Customer core applications

In this blog we will try to cover aspects on how to execute the new features that are there for release version 2105 for survey, such as attach a survey response summary to a follow up task that is created,  so that the sales representative / field... Read More »

Easy Access to Customer Community, Solution Webcast & Solution Newsletter Subscription in One Place We are happy to finally be able to offer you a unified place to find Customer Community Events, CX solution Webcasts, and Newsletter... Read More »

On behalf of the CX Enablement Content team, I am pleased announce the latest course update for SAP Sales Cloud and SAP Service Cloud training content. The following courses have been updated to the 2011 release. C4H410 -SAP Sales Cloud (Previously... Read More »

This blog post looks at potential issues and troubleshooting with KPIs in your SAP Sales Cloud / SAP Service Cloud system. If you would like further details on how to set up KPIs, you can check out this blog post here. Let us look at the most common... Read More »

This blog post will show you how to set up Key Performance Indicators (KPIs) in SAP Sales Cloud / SAP Service Cloud and how to avoid issues which can occur while working with KPIs. What are KPIs? Key Performance Indicators in SAP Sales Cloud / SAP... Read More »

Introduction: SAP Cloud for Customer(C4C) is SAP’s cloud-based SaaS CRM solution which offers a market-leading User Interface, features & functions to complement the need of Intelligent Enterprise. C4C is part of the “SAP Customer... Read More »

With the 2102 release of SAP Sales Cloud / Service Cloud (aka Cloud for Customer) solution, SAP released a new feature “Default Values using Rules” for general availability. The release briefing notes are also promising! “Customers... Read More »

Hi everyone! It’s that time of year again! I wanted to share more information and showcase another new feature that’s available in SAP Cloud Applications Studio for SAP Cloud for Customer. This one is a major quality of life improvement... Read More »

Functionality introduction – Sales acceleration is a functionality which uses technology and strategy to boost efficiency and accelerate the sales process. It not only helps to relocate customers through sales funnel quicker and more... Read More »

Hi everyone! As a member of the Product Support team, I wanted to give my take on one of the new features available in the SAP Cloud Applications Studio. In this blog post, I will give a quick showcase of the functionality with useful little tips... Read More »