SAP Cloud for Customer core applications

  You asked, we answered! Customers have been asking us to share content on License and usage information in SAP Sales and Service Cloud. This video series gives you an admin level view of the Service Control Center tab, that showcases how to... Read More »

Introduction As enterprise usage of cloud applications is getting more and more popular, it is becoming equally challenging to keep the data between those applications in sync considering each cloud application is using its own technology stack for... Read More »

With the new 2108 release, Business Collaboration is now simplified with the Integration of Microsoft Teams and SAP Sales Cloud(C4C). This integration caters to the following business values: An embedded in-app integration of SAP Sales Cloud with... Read More »

Hi all, in the 2108 C4C Version, SAP delivered the functionality New Global Search (BETA). Customers can request the activation of (BETA) Global Search via Support Incident provided license prerequisites are met. This blog help you to know where can... Read More »

As an administrator, you can broadcast reports and dashboards by e-mail. It enables business users to analyze report data without necessarily having to log on to the system and navigate to the report. This blog will help you to understand how... Read More »

This blog will help you step by step creation of deletion patch and deployment procedure. Some extents we need to delete unused list of objects from solution in SDK when that solution is already deployed to target tenant (Like Quality or... Read More »

In this blog we will try to cover aspects on how to execute the new features that are there for release version 2105 for survey, such as attach a survey response summary to a follow up task that is created,  so that the sales representative / field... Read More »

Easy Access to Customer Community, Solution Webcast & Solution Newsletter Subscription in One Place We are happy to finally be able to offer you a unified place to find Customer Community Events, CX solution Webcasts, and Newsletter... Read More »

On behalf of the CX Enablement Content team, I am pleased announce the latest course update for SAP Sales Cloud and SAP Service Cloud training content. The following courses have been updated to the 2011 release. C4H410 -SAP Sales Cloud (Previously... Read More »

This blog post looks at potential issues and troubleshooting with KPIs in your SAP Sales Cloud / SAP Service Cloud system. If you would like further details on how to set up KPIs, you can check out this blog post here. Let us look at the most common... Read More »