CRM Sales

Hi C4C Community, in this blog I will share with you what I have learned about how to configure the pricing date in a sales order document. SAP provides different configurations and we have to know them to implement the appropriate one, according to... Read More »

Sales managers and employees can now flexibly analyze net value with and without surcharges, freight, tax etc. on invoices, sales orders, quotes, contracts. With this ByD users can achieve maximum transparency on sales key figures from quote to... Read More »

  An exciting opportunity to influence SAP has begun with the third cycle of the 2020 SAP Customer Engagement Initiative (CEI). The SAP Customer Engagement Initiative enables you as an SAP customer or partner, to get early insights into... Read More »

Customer experience is the new hype-word for enterprises these days. Because of its importance, businesses have started implementing CRM and CXM initiatives like there’s no tomorrow. This fact, in itself, speaks about how the industry is... Read More »

Are you familiar with the Support Assistant on the SAP ONE Support Launchpad? The Support Assistant is a new feature of “Report an Incident” application, that offers a guided approach to create an incident through a conversational user... Read More »

Continuous improvements based on customers’ input The last years, several  enhancements to the SAP Customer Relationship Management (SAP CRM) application in the areas of sales, service, marketing, and Interaction Center have been delivered... Read More »

Since May 7 2020 a new ST-A/PI release 01U is available for download. With this plug-in 40 new key figures have been shipped for Business Process Analytics and Business Process Monitoring in SAP Solution Manager and around 140 existing key figures... Read More »

Today, I want to take you on a journey. Imagine you work for a chemical company that produces products in large quantities. The things that matter the most to you are quality, producing at full capacity, getting products out of stock, and of course,... Read More »

SAP Business ByDesign – SAP’s Cloud ERP for the midmarket – with it’s new release 2002 simplifies the mobile creation of marketing leads. Managers and employees in marketing, sales, & service can create leads on the... Read More »

Challenges and opportunities go hand-in-hand in the chemical industry these days. Technology is providing new capabilities, while customer, industry, legal, and market expectations are increasing at the same speed. Margins are dropping as trends are... Read More »