Support Services

  In this post, I’ll describe why and how support in the cloud world can be fundamentally better than traditional support. 1) What is different today? Business applications, including business critical applications, are more and more moving... Read More »

Virtual July 6, 2022 Agenda Dear Valued Customer, We are pleased to invite you to the SAP Premium Engagement Session focusing on “Deep Transformation Insights” taking place on July 6, 2022. Please find the current agenda here. Deep... Read More »

Virtual May 5, 2022 Agenda Slides & Recording Dear Valued Customer, Please find the slides here and the recording here. In case you are interested in this SAP Premium Engagement Session, please do not hesitate to contact... Read More »

SAP Ariba Connect is the main support platform for SAP Ariba customers and partners. As of November 22nd, 2021, users will need to use an S-user ID to access SAP Ariba Connect. S-user IDs are created and maintained by the company’s Administrators... Read More »

Background Litmos is an SAP acquired company. Since the acquisition in 2018, all new customers have signed contracts directly with SAP. In late 2021, legacy customers (those who signed contracts with Litmos before 2018) were migrated to SAP Support.... Read More »

Co-editor: Anca Lisnic Liquidity was never so critical. Corporations shift to new and emerging business models, new markets, and partnerships. They reinvent the business together with digital transformation. In this context, it is certain that... Read More »

Virtual May 10, 2022 Agenda Slides & Recording Dear Valued Customer, On May 10th, we delivered a virtual SAP MaxAttention Innovation Workshop sharing the latest details and experiences for “SAP Business Technology Platforms – Development... Read More »

Virtual April 28, 2022 Agenda Slides & Recording Dear Valued Customer, Please note that a wrap up blog will follow shortly. Please find here the slides presented during the workshop and here the recording. Feel free to share your feedback and... Read More »

This wrap-up blogpost provides an overview about various events and workshops hosted by SAP’s Cloud Success Services team at Expo 2020 Dubai. From 01 October 2021 to 31 March 2022, the world Expo 2020 Dubai, displayed one of the greatest... Read More »

The SAP for Me customer portal provides access to all your SAP engagements and will become the central entry point for all support applications by early Q3/2022. Starting with this wave, SAP Enterprise Support reporting is now also accessible... Read More »