Support Services

At first I thought about writing a huge rant, Kanye West style, along the lines of ‘SAP doesn’t care about their customers!’. But since that didn’t work out very well for Kanye (although he seems to do well now), I decided to take a bit... Read More »

1. Where do I find SAP Security Notes? 2. Where do I find an overview about security services including the management of security notes? 3. Where do I find information about the application “System Recommendations”? 4. Where do I find... Read More »

To meet your changing needs, SAP’s Product Support is exploring additional options for delivering support. We aim to provide you the best channel for your how-to questions by expanding our  support channel offerings to include the SAP... Read More »

Latest Update January 2022: Added links about release 2021 and removed info about SAP Fiori Apps Recommendation report, which was discontinued in Q4 2021. Update September 2021: Added info about a new e-learning including innovations per line of... Read More »

As an SAP customer, would you like to see all of your Identity Authentication and Identity Provisioning tenants in one place, with the region, tenant type, creation date, and administrators? It is now possible! You can use the... Read More »

We are notifying our subscribers that SAP’s Product Support channels on WhatsApp will be discontinued as of January 1, 2020. Regrettably, WhatsApp Business has made mandatory changes that no longer support these newsletter broadcast... Read More »

Over the years, SAP Support has released to customer (RTC) a long list of knowledge base articles (KBA) in frequently asked question (FAQ) and How To format. Below a list of the most frequently updated articles. For information about all the... Read More »

Do you ever find it difficult to get the answers you want from Product Support? It might be because you are not aware of all the latest FREE support offerings available. Learn about all the support offerings available to you so you can find... Read More »

An S-User Id is your personal gateway to the SAP Launchpad allowing you to create incidents, request license keys, download software and more.  Read below to find out all there is to know about how to get and use your S-User ID!      What is... Read More »

If you try to categorize SAP practice of any SAP partner irrespective of its scale & size, without any statistics or data, broadly there are 2 categories:  – SAP Implementation – SAP AMS i.e. Application, Maintenance &... Read More »