Support Services

At first I thought about writing a huge rant, Kanye West style, along the lines of ‘SAP doesn’t care about their customers!’. But since that didn’t work out very well for Kanye (although he seems to do well now), I decided to take a bit... Read More »

1. Where do I find SAP Security Notes? 2. Where do I find an overview about security services including the management of security notes? 3. Where do I find information about the application “System Recommendations”? 4. Where do I find... Read More »

To meet your changing needs, SAP’s Product Support is exploring additional options for delivering support. We aim to provide you the best channel for your how-to questions by expanding our  support channel offerings to include the SAP... Read More »

**Update on Sep 15th, 2023** The feature enhancement has been implemented. You can change the SAP for Me display language from ‘My Settings’- ‘Portal Preferences’- ‘Languages’. **Update on June 15th,... Read More »

As an SAP customer, would you like to see all of your Identity Authentication and Identity Provisioning tenants in one place, with the region, tenant type, creation date, and administrators? It is now possible! You can use the... Read More »

Latest Update July 2023:  Added links and content for SAP Enterprise Support learning programs. Reflected recent changes in the release strategy and maintenance cycles. Added info about self-service Run SAP Fiori Upgrade Impact Analysis and SAP... Read More »

**Update on June 23, 2023** Starting June 29, 2023, the SAP ONE Support Launchpad will redirect you to SAP for Me without further prompts. Find more information in My Support.  SAP strives to provide a more harmonized and integrated support... Read More »

An S-User Id is your personal gateway to SAP for Me allowing you to create cases, request license keys, download software and more.  Read below to find out all there is to know about how to get and use your S-User ID!      What is an S-User... Read More »

We are notifying our subscribers that SAP’s Product Support channels on WhatsApp will be discontinued as of January 1, 2020. Regrettably, WhatsApp Business has made mandatory changes that no longer support these newsletter broadcast... Read More »

Do you ever find it difficult to get the answers you want from Product Support? It might be because you are not aware of all the latest FREE support offerings available. Learn about all the support offerings available to you so you can find... Read More »