Support Services

To meet your changing needs, SAP’s Product Support is exploring additional options for delivering support. We aim to provide you the best channel for your how-to questions by expanding our  support channel offerings to include the SAP... Read More »

The Self-Service Authorisation tool allows you to directly request the authorisations that your S-User ID is missing, without having to search who your Super Administrators are, find their contact details and then send them an email... Read More »

To create an incident on the SAP ONE Support Launchpad you require an S-user ID with specific Incident Management authorizations assigned to it. Authorizations can be assigned at different levels such as Global, CCoE (for CCC Groups), Customer,... Read More »

by Kurt Bauer, Global Senior Vice President of Premium Engagements, Customer Success, SAP What do cloud frontrunners, sustainability heroes, and industry leaders have in common? They all understand the power of digital transformation in the... Read More »

by Christian Zitron, Global Vice President of SAP Customer Success, SAP   CEOs globally face growing pressure to address specific opportunities and threats with a successful digital transformation. But how many of them are evolving their ERP... Read More »

by Nicholas Del Grande, Head of Premium Engagement Sales – North America, SAP As migration to the cloud becomes a critical part of business continuity, companies seek the infrastructure, scale, security, and functionality of hyperscalers to... Read More »

Virtual September 28-29 Agenda Dear Valued Customer, We are pleased to invite you to the SAP MaxAttention Innovation Workshop focusing on “Industry Innovation – Industry Cloud, Industry 4.Now, Sustainability Management” taking place... Read More »

Here you will see the new changes that have been added to the Enterprise Support Reporting Cockpit in the Wave 6 release.  We are constantly developing and enhancing the tool based feedback from our customers and business users. New Visualization... Read More »

Would you like to gain expert knowledge of all the tasks involved in your finance conversion to SAP S/4HANA? Do you want direct access to an expert when you perform the tasks yourself? There’s a journey ahead of you, and SAP Enterprise Support... Read More »

Find here an overview of the SAP Enterprise Support Academy monthly newsletter on latest news, achievements, and educational offerings. The SAP Enterprise Support Academy provides expert guidance and high impact knowledge transfer services that... Read More »