C4C Analytics

Hello! Let us consider a scenario, where you want to monitor your system performance for every couple of hours with respect to average response time, average network time and average server time and you don’t want to navigate to multiple reports... Read More »

1. Introduction We already explained in this blog Developing a New Custom Data Source in SAP C4C, how to develop a new data source of types joined or combined directly within SAP C4C. Now, in this blog, we will learn how to develop a new custom data... Read More »

There are number of use cases where business want to highlight certain data in a specific color so that it gets the attention of the C4C agents. E.g., while analyzing weekly or monthly report- agents want to focus on certain deals which are having... Read More »

Hello Developers!!! I hope you’re doing well. This blog is all about to restrict the client Admin users to make any changes in a specific C4C report. Requirement There is a specific Report in C4C out of which we have made an OData service. Hence... Read More »

Introduction User adoption is a hot topic where I am working. We are following the usual user adoption metrics but we wanted to take it one step further. The data source Response Time Analysis [COD_RESP_TIME_ANA] is only containing the last 30 days... Read More »

O que é CRM? CRM é a sigla para Customer Relationship Management, que em português significa Gestão de Relacionamento com o Cliente. O CRM é um conjunto de práticas, estratégias e tecnologias que permitem às empresas gerenciar e analisar as... Read More »

“Get closer than ever to your customers. So close that you tell them what they need well before they realise it themselves.” — Steve Jobs   ‘Telporter’ is a smart watch company which serves customers across various parts of the... Read More »

1. Introduction In this blog, you will learn how to develop a new custom data source in SAP C4C. This data source can be used further for developing a new report, key figure or a new custom KPI. It means, developing a data source gives us more... Read More »

Embedded SAP Analytics Cloud in C4C Since 2105 Release SAP Cloud for Customer does not only have native Business Analytics to provide insights into your data but also offers embedded Analytics (based on SAP Analytics Cloud – SAC)... Read More »

Transport Management is a mechanism for moving different content types between tenants of SAP Cloud for Customer. Its only available in Customer Tenants but not Partner Tenants. You can make use of this Transport Management mechanism for transfer of... Read More »