C4C Analytics
-
Introduction User adoption is a hot topic where I am working. We are following the usual user adoption metrics but we wanted to take it one step further. The data source Response Time Analysis [COD_RESP_TIME_ANA] is only containing the last 30 days... Read More » -
O que é CRM? CRM é a sigla para Customer Relationship Management, que em português significa Gestão de Relacionamento com o Cliente. O CRM é um conjunto de práticas, estratégias e tecnologias que permitem às empresas gerenciar e analisar as... Read More » -
“Get closer than ever to your customers. So close that you tell them what they need well before they realise it themselves.” — Steve Jobs ‘Telporter’ is a smart watch company which serves customers across various parts of the... Read More » -
1. Introduction In this blog, you will learn how to develop a new custom data source in SAP C4C. This data source can be used further for developing a new report, key figure or a new custom KPI. It means, developing a data source gives us more... Read More » -
Embedded SAP Analytics Cloud in C4C Since 2105 Release SAP Cloud for Customer does not only have native Business Analytics to provide insights into your data but also offers embedded Analytics (based on SAP Analytics Cloud – SAC)... Read More » -
Transport Management is a mechanism for moving different content types between tenants of SAP Cloud for Customer. Its only available in Customer Tenants but not Partner Tenants. You can make use of this Transport Management mechanism for transfer of... Read More » -
In this blog post, we will look at the history of Intelligent Sales Add-On, followed by the features available. Then we’ll look at the prerequisites for enabling Intelligent Sales Execution in our C4C tenants. ISE_History Let’s look at... Read More » -
Adaptação de idioma / Language Adaptations – SAP Cloud for Customer Como administrador, você pode alterar aplicativos para sua própria terminologia e realizar a tradução para outros idiomas por centros de trabalho de aplicativos. Por... Read More » -
Adoption of your SAP Sales or Service solution by the end users can define the success of your implementation. The ROI from your C4C solution can only be optimal when end-users adopt it. But the question is, how do you define adoption and how do you... Read More » -
Background As part of infrastructure migration, and standard practice for SSL certificates it is recommended to use SAN extension for which your existing *.crm.ondemand.com domain certificate is incorporated with Multi Domain SSL... Read More »