C4C Analytics

I have recently had a stint working on OData and how it can be used in C4C Analytics. And in this blog post I’m going to describe the basic functionality of ODATA API’s which we can use with other SAP or third-party system so that they can... Read More »

As an administrator, you can select reports and embed them in the User Interface (e.g. add reports to the Ticket Thing Inspector). You can also map the data between the work center view fields and the embedded report fields so that the system... Read More »

This blog post looks at potential issues and troubleshooting with KPIs in your SAP Sales Cloud / SAP Service Cloud system. If you would like further details on how to set up KPIs, you can check out this blog post here. Let us look at the most common... Read More »

This blog post will show you how to set up Key Performance Indicators (KPIs) in SAP Sales Cloud / SAP Service Cloud and how to avoid issues which can occur while working with KPIs. What are KPIs? Key Performance Indicators in SAP Sales Cloud / SAP... Read More »

Hello all: “This weekend in Chile at 00:00:00 they will be set the clock back 1 hour until 23:00:00 on Saturday. I was wondering if that brings up some kind of problem in the C4C system. Is it necessary to take any precautions?... Read More »

Dear Community, The 2105 release (May 2021) for SAP Cloud for Customer is just over a month away. Please find a visual timeline for the release and the upgrades. I have also added the hotfix (HFC) dates along with other important dates. Please... Read More »

Defining employee relationships is a more flexible way of creating teams, instead of using organizational models, which are more restrictive. Here I shared with you how to building a dotted line relationship between Employees using “My... Read More »

Dear Readers, let’s Learn how to configure, use, and access mashups. Mashups are used to integrate data from SAP’s cloud solution with data provided by an online Web service or application. Users can access the content provided by these... Read More »

Hello Everyone, Hope you are doing well and safe too ? Hyperlink helps us to navigate from one screen to another screen hasslefree. Saving a bookmark for google URL saves your time & efforts to re-enter the URL every time. Now just imagine... Read More »

Hi all: In this post I share with you some new features coming soon in the C4C 2008 Release. Here I only mention some of the functionalities that will facilitate the day to day for those who work with the product. Planned Upgrade of Test Tenants-... Read More »