SAP S/4HANA Cloud for Service

In S/4HANA Cloud for Service, there is currently no integration between service orders and the core logistical process that one might know from the Sales Line-of-Business such as outbound deliveries, picking or packing. You can simply reserve stock... Read More »

In the next few months, I’ll be curating a blog series detailing how to fulfill certain customer specific requirements. Due to the functionality not yet available in the standard processes in S/4HANA Cloud, the blog series will demonstrate how to... Read More »

***********Updated as per 2308 release ****************** In the dynamic landscape of modern business, organizations are continually seeking ways to enhance operational efficiency, improve customer satisfaction, and boost revenue streams. SAP, a... Read More »

In this blog, I want to unpack the complexity of how revenue recognition takes place in Service Contracts with ad-hoc billing. With the normal item categories SCN1 and SCN2, the system automatically creates billing request lines with a planned... Read More »

This blog shares highlights on Service in SAP S/4HANA Cloud, private edition 2023 on the following areas: Item-based Accounting for Service Transactions Service with Advanced Execution Ad-hoc billing plan for fixed price services Inter-company... Read More »

Introduction In SAP S/4HANA Cloud, you can use the Schedule Billing Document Request Creation app to batch create billing document requests (BDRs) through scheduled jobs when you want to bill your service contracts. However, we observed some dumps... Read More »

Introduction In SAP products, notes usually refer to the long texts that you can add to a record of a business object as a comment. In this blog, you’re going to learn about how to make the system copy the notes in service contract items to... Read More »

In this blog, I will discuss how to increase customer satisfaction and simplify touchpoints using the Customer Self-service Portal within SAP Field Service Management. Specifically, we will see how the Self-service Portal helps (a) assist in faster... Read More »

This blog shares highlights on Service in SAP S/4HANA Cloud, public edition 2308. Watch my video to get a glimpse of the new features:   Ad-hoc Billing Plans in Service Orders In addition to the periodic billing plans, you can now use an ad... Read More »

In this blog post, I would like to demonstrate how the assignment of costs and revenues works in service transactions in S/4HANA Cloud. I’ll be using the service orders and service contracts as examples of service transaction to illustrate how the... Read More »