CRM Service

SAP S/4HANA Service SAP S/4HANA Cloud, private edition already offers a comprehensive service management solution since many releases. This is the SAP S/4HANA Service. Service supports end-to-end scenarios like field services, recurring services and... Read More »

Overview: Resource Related billing is useful when the price for customer-specific services is not defined in a service contract as a fixed price and can’t be determined using standard pricing. One of the examples of such service could be... Read More »

It’s a common business requirement to replicate the data for extension fields to different systems. In this blog, I will demonstrate how to add SDK extension field to a standard web service which can then be used by other applications. Here We... Read More »

The intention of this blog is to propose an end-to-end solution for search documents by status in SAP S4/HANA for Customer Management. Search Customer Management by custom Lifecycle Status Requirements Functional Enable search by status on... Read More »

Convergent Billing is a functionality offered by SAP to optimize billing processes for utility companies. It enables the consolidation of diverse services, promoting efficiency and accuracy. In this blog, we explore the integration of Debit Memo... Read More »

O SAP Service Cloud foi projetado para que as empresas possam gerenciar suas equipes de atendimento ao cliente, monitorar atividades de garantia e rastrear solicitações de serviço. Aumentando a eficiência, produtividade e a velocidade de seus... Read More »

Hello Everyone, This content concentrates on Deleting/ Setting the Employee Data to Obsolete. To Delete/ Setting the Employee Data to Obsolete, please follow the below steps: Click on Data Protection and Privacy workcentre, then click on Personal... Read More »

In S/4HANA Service Service Order, there are many types of postings possible Material Labor Expense Item This blog is about how expense items are created and posted in a Service Order. Typically expense items are unplanned – travel expense,... Read More »

Objective: Creating a custom logic using Determination. SAP recently announced a new service solution called SAP Service Cloud V2. The new SAP Service Cloud that uses sap business technology platform (BTP) revolutionizes the service industry with a... Read More »

Objective – creating a notification using autoflows. SAP Service Cloud Version 2 or also known as SAP Intelligent Service Cloud helps service agents with easily maintained and accessible customer information. Access to knowledge base and other... Read More »