CRM Service
125 Blog Posts
62 Contributors
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O SAP Service Cloud foi projetado para que as empresas possam gerenciar suas equipes de atendimento ao cliente, monitorar atividades de garantia e rastrear solicitações de serviço. Aumentando a eficiência, produtividade e a velocidade de seus... Read More »0Comments0Likes
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Hello Everyone, This content concentrates on Deleting/ Setting the Employee Data to Obsolete. To Delete/ Setting the Employee Data to Obsolete, please follow the below steps: Click on Data Protection and Privacy workcentre, then click on Personal... Read More »5Comments3Likes
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In S/4HANA Service Service Order, there are many types of postings possible Material Labor Expense Item This blog is about how expense items are created and posted in a Service Order. Typically expense items are unplanned – travel expense,... Read More »0Comments0Likes
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Objective: Creating a custom logic using Determination. SAP recently announced a new service solution called SAP Service Cloud V2. The new SAP Service Cloud that uses sap business technology platform (BTP) revolutionizes the service industry with a... Read More »1Comment7Likes
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Objective – creating a notification using autoflows. SAP Service Cloud Version 2 or also known as SAP Intelligent Service Cloud helps service agents with easily maintained and accessible customer information. Access to knowledge base and other... Read More »0Comments4Likes
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This blog shares highlights on SAP S/4HANA Cloud, private edition, and SAP S/4HANA for Service | 2022 release on the following areas: Service Contract Management Service Order Management In-House Repair Integration with SAP Field Service... Read More »1Comment4Likes
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Introduction With SAP S/4HANA Service, several new transactional business objects were introduced in SAP S/4HANA. All these transactions are based on the so-called One Order Model, which is one of the foundations of the VDM layer for Service and... Read More »1Comment7Likes
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SAP S/4 HANA Customer Engagement is a simplified version of SAP CRM embedded in SAP S/4 HANA. It was initially available as an add-on under the name “customer management”. For a better understanding of the SAP S/4 HANA Customer Engagement... Read More »2Comments11Likes
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Hello Everyone, This content concentrates on Creation of a Satisfaction Survey in Multiples languages. It also provides detailed step by step of creation of Survey in English and followed by Spanish by changing the login language as... Read More »0Comments0Likes
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Hello Everyone, This content concentrates on Service categories creation using Excel file upload and creating it in the system manually. There are some examples given: Create a file using Excel: To upload as a File create a Excel with the columns... Read More »2Comments1Like