SAP Cloud for Customer add-ins

Converting Leads: Lead conversion happens when a lead has been qualified and you believe your prospect has an interest in doing business with you. Note: As a prerequisite, your leads must be Consistent before being converted. To resolve any lead... Read More »

Lead creation and management is the first step of your sales and marketing process. In this step, you can capture any interest in your products and services, and qualify and nurture the interest to turn your potential customers into real... Read More »

Lead creation and management is the first step of your sales and marketing process. In this step, you can capture any interest in your products and services, and qualify and nurture the interest to turn your potential customers into real... Read More »

In this blog we will try to cover aspects on how to execute the new features that are there for release version 2105 for survey, such as attach a survey response summary to a follow up task that is created,  so that the sales representative / field... Read More »

The C4C Qualtrics to C4C Service Cloud feature allows you to follow insert information from your Qualtrics survey into the Ticket object of SAP Service Cloud. Conditions along with advanced logic will be used to identify which respondents will... Read More »

Introduction The C4C Qualtrics Web to Lead feature allows you to insert information from your Qualtrics survey into the lead object of SAP Cloud for Customer. Conditions along with advanced logic will be used to identify which respondents will... Read More »

This blog post looks at potential issues and troubleshooting with KPIs in your SAP Sales Cloud / SAP Service Cloud system. If you would like further details on how to set up KPIs, you can check out this blog post here. Let us look at the most common... Read More »

This blog post will show you how to set up Key Performance Indicators (KPIs) in SAP Sales Cloud / SAP Service Cloud and how to avoid issues which can occur while working with KPIs. What are KPIs? Key Performance Indicators in SAP Sales Cloud / SAP... Read More »

1. Purpose This is a step by step guide to configurate SAP Cloud for Customer (C4C) and integrate with SAP Analytic Cloud (SAC). We need to configurate C4C and Create new connections in SAC and consuming data exposed via OData 2. Pre-requisites For... Read More »

Hello All: If you have finished the implementation and you are to need to assign the licenses for the Employee in the Production Tenant you are in the right place. I show you how easy is done this setup and what is the things that you need to... Read More »