SAP Cloud for Customer integration with SAP ERP

S/4HANA Conversion with Integration to SAP Cloud for Customer Experiences from SAP internal Validation Project My colleague Eduard Stelle and I are recently worked in an SAP internal validation project where we tested the conversion from SAP ERP... Read More »

When you want to integrate SAP Sales Cloud or SAP Service Cloud (formerly known as SAP Cloud for Customer “C4C”, in the following referred to as “cloud”) with other systems like SAP S/4HANA or SAP ERP, etc. you have to take... Read More »

Introduction: SAP Cloud for Customer(C4C) is SAP’s cloud-based SaaS CRM solution which offers a market-leading User Interface, features & functions to complement the need of Intelligent Enterprise. C4C is part of the “SAP Customer... Read More »

Introduction This is the overview of new C4C 1702 features. This time there are no new features in master data integration with ERP, only for transactional data integration. In the following chapters we provide further details for each of the... Read More »

In this blog-post, you will understand the activities involved in the renewal of a Tenant Certificate and how to get notified in advance about the expiry of the tenant certificate, The tenant certificate is used to authenticate a call from a... Read More »

With the introduction of  the utility extension to C4C, SAP enabled the C4C solution to be used as the Sales and Call Center solution running on top of IS-U. This is not a replacement of the CRM OP for Utilities, but should be considered an... Read More »

Introduction This is the first part of a series of blog aiming to introduce and familiarize to use the SAP Cloud Platform Integration (CPI) . The series will contain following topics Introduction – This blog HCI tooling (Eclipse Based) and... Read More »

Enabling Web-Service Message Monitoring This option helps you to view the payload, check the error message and detailed error log(wherever applicable) Above Questions needs to be enabled if you want to view Web Service Message Monitoring view and... Read More »

Hey CPI Enthusiasts, Based on my experience, here are a couple of questions from my memory lane, which all the interviewers ask, and if you are applying for a CPI Role, then make sure, you know these concepts, have tried and tested them before you... Read More »

In this blog we will touch upon how Text Collections are replicated between C4C and external systems(ERP,CRM,S/4 etc.). In Cloud for Customer Text collections or Notes can be maintained in multiple objects for e.g. Sales Quote, Orders, Materials... Read More »