SAP enhancement package for SAP CRM

The successful delivery of last year’s Customer Connection Project SAP for Utilities On Premise 2020 is just a few weeks ago. In this project SAP development has implemented many requirements based on your suggestions and delivered a lot of... Read More »

Are you familiar with the Support Assistant on the SAP ONE Support Launchpad? The Support Assistant is a new feature of “Report an Incident” application, that offers a guided approach to create an incident through a conversational user... Read More »

Continuous improvements based on customers’ input The last years, several  enhancements to the SAP Customer Relationship Management (SAP CRM) application in the areas of sales, service, marketing, and Interaction Center have been delivered... Read More »

We didn’t wait long! The new Customer Connection Project to improve and enhance the existing solution for the Utilities Industry in Business Suite is rolling. Once again you have the opportunity to bring in your ideas that will improve the... Read More »

Probably you don’t know how you can influence SAP’s enhancements for SAP for Utilities On Premise? Do you have good ideas how to improve the existing solution you are using on a day-to-day basis? Here you’ll find the answer how you can... Read More »

Let me introduce myself – my name is Varun Agarwal and I have been supporting SAP Customer Relationship Management for the past 4 years under the CRM 7.0 Web Client UI area (CA-WUI*) and work together with Product Support and development... Read More »

Have you already heard about new improvements delivered for SAP Customer Relationship Management based on customer ideas and improvement requests from our Customer Connection project CRM 2017? Here are some product highlights just to give you a... Read More »

Let me introduce myself – my name is Varun Agarwal and I have been supporting SAP Customer Relationship Management for the past 4 years under the CRM WebClient UI area (CA-WUI*) and work together with Product Support and development colleagues... Read More »

I have very good news to share with you: on Monday, 18th 2017 the Support by Product Pages went live on the SAP Support Portal and on the SAP ONE Support Launchpad. It allows to access content which is available for a product on the SAP ONE... Read More »

Let me introduce myself – my name is Sigrid Wieshofer and I have been supporting SAP Customer Relationship Management since quite a long time – sounds crazy but it will be 12 years in February 2018. I supported different topics –... Read More »