Blogs tagged steen hansen s blog

Introduction     When scoping in Utilities in C4C a new ‘Utility’ Work Center is made available in addition to new utility facets on the customer view.   The ‘Utilities’ Work Center has 3 tabs: Customer Search Here we... Read More »

We have so far covered the creation of a web service in IS-U and then later the configuration required in PI. This section is about enabling the call using the SDK for C4C, called Cloud Application Studio.   The assumption is that you have... Read More »

In part 1, the Business Object and Screen was created. Here we wil implement the call to the web service.   The logic we are going to use, is that we in C4C have an event that is called before save. When the user will enter the data and then... Read More »

Link to Part 2.     Last part is now to implement the call to the service.     The idea is to call the web service at the event ‘Before Save’. Here we will call the web service with the data entered. Wait for the... Read More »

      In this series of blogs I have tried to document the steps I performed from creating a web service in ERP, configure this in PI and then implement this is C4C.   This part is the creation of a web service in ERP. I have... Read More »

Introduction     This is a short guide for activating delta replication of technical utility objects between IS-U and C4C.   The utility specific objects that are supported in standard:   Contract Account Connection... Read More »

With the introduction of  the utility extension to C4C, SAP enabled the C4C solution to be used as the Sales and Call Center solution running on top of IS-U. This is not a replacement of the CRM OP for Utilities, but should be considered an... Read More »

            This is a continuation from part 4 (LINK)         5.3 Creating Sender Agreement       Even though there are the search option for ‘Interface’ and ‘Namespace’ – these needs to be entered... Read More »

        This is a continuation from part 3 (LINK)     5. Integration Builder Configuration     The configuration here consists of creating:   Communication Scenario Communication Channels Receiver Determination Interface... Read More »

          This is a continuation from part 2 (LINK).       4.4 Operational Mapping       Create ‘New’   In the operational mapping, we map both the request and the response.         Search... Read More »