Blogs tagged shoreh hedayati

In CRM 7.0, internal users (e.g. Sales Reps and Call Center Agents) can access CRM Web Channel Product Catalog UI from CRM Web UI – Order Management and Quotation Management. This added feature enables Sales Reps and Call Center Agents to... Read More »

Personalizing the customer experience based on the customer’s profile (information gathered about the customer) is key for online merchants looking to improve customer satisfaction and increase customer loyalty. CRM Web Channel offers a... Read More »