Blogs tagged #ServiceCloudV2

SAP has recently introduced SAP Service Cloud V2, a cutting-edge service solution built on the SAP Business Technology Platform (BTP). This innovative offering is set to revolutionize the service industry by prioritizing customer service, ensuring... Read More »

“The best way to predict the future is to create it together with your suppliers.” – Abraham Lincoln With SAP Enterprise Service Management, your service agents have customer, supplier, and employee information at their... Read More »

In the realm of seamless customer service, a new chapter begins as customers send his invoice for his queries. Once uploaded to the Service Cloud, the scene transforms with BTP Document Extraction and its extracts intricate data, shaping the... Read More »

Now we can configure the data that you want to display as part of customer insights. Admins can design their own custom metrics using generic iFlows and integrate critical insights from third-party systems into Accounts in addition to basic... Read More »