Blogs tagged service delivery

This week I was in New Zealand where amongst a range of digital government matters, I was discussing the ethics of collecting personal related data and then using it to offer services in a predictive manner.  One person mentioned they had... Read More »

Members of SAP SuccessFactors’ Value Realization Research team are constantly reading up on the topics most important to you, your employees, and your managers. Each week we will be sharing an interesting finding we’ve read about to... Read More »

Earlier this week I hosted a lunchtime briefing where we explored key findings from the Australian Digital Experience Report (a report commissioned by SAP and released in mid 2015) and discussed the implications for the public sector. An important... Read More »

I recently published an opinion piece that was picked up by the Australian and the Business Spectator.  I have reproduced the original article for this blog. Providing social protection in line with economic development faces challenging... Read More »

The SAP Institute for Digital Government (SIDG) held a Discovery Workshop with our recently announced foundation client partner the National Disability Insurance Agency (NDIA), on Thursday the 3rd of December. The workshop provided a platform to... Read More »