Blogs tagged service availability management

Introduction: The Service Availability Management (SAM) represents a crucial functionality that has been integral to both SAP Solution Manager and SAP Focused RUN systems. The purpose of this blog post is to serve as a comprehensive guide intended... Read More »

In this blog we look at some latest capabilities of Service Availability Management (SAM) in Focused Run for SAP Solution Manager. Outage Processing Mass processing across systems Mass actions on outages Availability Reports Download... Read More »

As we know, there is a contract made between IT department and business departments that outlines the service level agreement. To maintain transparency this report needs to be shared with the business department (or any other customers) at regular... Read More »

Maintaining Outages In the last blog we discussed how to create a service definition. Now that the definition is in place, let’s see how to maintain outages of a managed system. System downtime is referred as outages in Service Availability... Read More »